Hi John,
The output from hp-check is posted below - note that I have added a
few comments in square brackets [comments]. For example, hp-check
says the sane libraries are missing, yet they are present in
/opt/hplip/lib and I can scan using scanimage...
Regards
John
:
:---------------
:| SYSTEM INFO |
:---------------
:
:Basic system information:
:Linux box 2.4.26 #1 SMP Sa Apr 17 19:33:42 CEST 2004 i686 GNU/Linux
:
:Distribution:
:unknown 0.0 [actually damnsmalllinux 3.4]
:
HPOJ running?
:No, HPOJ is not running (OK).
:
:Checking Python version...
:OK, version 2.3.6 installed
:
:Checking PyQt version...
hp-check[1513]: error: :Not found!
:
:Checking SIP version...
hp-check[1513]: error: :SIP not installed or version not found.
:
:Checking for CUPS...
:Status: scheduler is running
:Version: 1.2.11
:
:----------------
:| DEPENDENCIES |
:----------------
:
:
:Checking for dependency cups - Common Unix Printing System...
:OK, found.
:
:Checking for dependency cups-devel- Common Unix Printing System
development files...
hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
Please make sure that this dependency is installed before installing
or running HPLIP.
:
:Checking for dependency gcc - GNU Project C and C++ Compiler...
hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
Please make sure that this dependency is installed before installing
or running HPLIP.
:
:Checking for dependency GhostScript - PostScript and PDF language
interpreter and previewer...
:OK, found.
:
:Checking for dependency libcrypto - OpenSSL cryptographic library...
[actually in /opt/hplip/lib]
hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
Please make sure that this dependency is installed before installing
or running HPLIP.
:
:Checking for dependency libjpeg - JPEG library... [actually in /opt/hplip/lib]
hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
Please make sure that this dependency is installed before installing
or running HPLIP.
:
:Checking for dependency libnetsnmp-devel - SNMP networking library
development files...
hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
Please make sure that this dependency is installed before installing
or running HPLIP.
:
:Checking for dependency libpthread - POSIX threads library...
hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
Please make sure that this dependency is installed before installing
or running HPLIP.
:
:Checking for dependency libusb - USB library... [actually in /opt/hplip/lib]
hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
Please make sure that this dependency is installed before installing
or running HPLIP.
:
:Checking for dependency make - GNU make utility to maintain groups
of programs...
hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
Please make sure that this dependency is installed before installing
or running HPLIP.
:
:Checking for dependency ppdev - Parallel port support kernel module....
:OK, found.
:
:Checking for dependency PyQt - Qt interface for Python...
hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
Please make sure that this dependency is installed before installing
or running HPLIP.
:
:Checking for dependency python-devel - Python development files...
hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
Please make sure that this dependency is installed before installing
or running HPLIP.
:
:Checking for dependency Python 2.3 or greater - Required for fax
functionality...
:OK, found.
:
:Checking for dependency Python 2.2 or greater - Python programming language...
:OK, found.
:
:Checking for dependency Reportlab - PDF library for Python...
hp-check[1513]: warn: :NOT FOUND! This is an OPTIONAL dependency.
Some HPLIP functionality may not function properly.
:
:Checking for dependency sane - Scanning library... [actually in
/opt/hplip/lib]
hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
Please make sure that this dependency is installed before installing
or running HPLIP.
:
:Checking for dependency sane-devel - Scanning library development files...
hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
Please make sure that this dependency is installed before installing
or running HPLIP.
:
:Checking for dependency scanimage - Shell scanning program...
:OK, found.
:
:Checking for dependency xsane - Graphical scanner frontend for SANE...
hp-check[1513]: warn: :NOT FOUND! This is an OPTIONAL dependency.
Some HPLIP functionality may not function properly.
:
:
:----------------------
:| HPLIP INSTALLATION |
:----------------------
:
:
:Currently installed HPLIP version...
:HPLIP 2.7.6 currently installed in '/opt/hplip/share/hplip'.
:
:Current contents of '/etc/hp/hplip.conf' file:
:# hplip.conf. Generated from hplip.conf.in by configure.
[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207
[hplip]
version=2.7.6
[dirs]
home=/opt/hplip/share/hplip
run=/var/run
ppd=/opt/ppd/HP
ppdbase=/opt/ppd
doc=/opt/hplip/share/doc/hplip-2.7.6
icon=/opt/hplip/share/applications
cupsbackend=/opt/hplip/lib/cups/backend
foomatic=/opt/hplip/share/foomatic
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=no
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=no
shadow-build=no
foomatic-xml-install=no
foomatic-ppd-install=yes
internal-tag=2.7.6.13
:
:----------------------
:| INSTALLED PRINTERS |
:----------------------
:
:
:OfficeJetK80
:------------
:Type: Printer
:Installed in HPLIP?: Yes, using the hp: CUPS backend.
:Device URI: hp:/usb/OfficeJet_K80?serial=ES0911401VOH
:PPD: /etc/cups/ppd/OfficeJetK80.ppd
:PPD Description: HP OfficeJet K80 Foomatic/hpijs (recommended)
:Printer status: printer OfficeJetK80 is idle. enabled since Mon Aug
27 13:27:26 2007
:
:OfficeJetK80Fax
:---------------
:Type: Fax
:Installed in HPLIP?: Yes, using the hpfax: CUPS backend.
:Device URI: hpfax:/usb/OfficeJet_K80?serial=ES0911401VOH
:PPD: /etc/cups/ppd/OfficeJetK80Fax.ppd
:PPD Description: HP Fax
:Printer status: printer OfficeJetK80Fax disabled since Thu Aug 30
10:34:17 2007 -
/opt/hplip/lib/cups/backend/hpfax failed
:
:
:----------------------
:| SANE CONFIGURATION |
:----------------------
:
:'hpaio' in '/etc/sane.d/dll.conf'...
:OK, found. SANE backend 'hpaio' is properly set up.
:
:Checking output of 'scanimage -L'...
:device `hpaio:/usb/OfficeJet_K80?serial=ES0911401VOH' is a
Hewlett-Packard OfficeJet_K80 all-in-one
:
:---------------------
:| PYTHON EXTENSIONS |
:---------------------
:
:Checking 'cupsext' CUPS extension...
:OK, found.
:
:Checking 'pcardext' Photocard extension...
:OK, found.
:
:Checking 'hpmudext' I/O extension...
:OK, found.
:
:Checking 'scanext' SANE scanning extension...
:OK, found.
:
:
:-----------------
:| USB I/O SETUP |
:-----------------
:
:Checking proper HPLIP I/O setup (USB I/O only)...
:
:Checking for permissions of USB attached printers...
:
:Is user 'dsl' a member of the 'lp' group?
hp-check[1513]: warn: :NO (HPLIP USB I/O users must be member of 'lp' group)
hp-check[1513]: note: :This may not be a problem if this user will
not be printing using HPLIP USB I/O.
:
:
:-----------
:| SUMMARY |
:-----------
:
hp-check[1513]: error: :17 errors and/or warnings.
:
:Please refer to the installation instructions at:
:http://hplip.sourceforge.net/install/index.html
At 22:02 31-08-07, you wrote:
>Hey John...
>
>I'm picking up your issue. I've read through the past threads but just
>for sanity sake would you...post the output of 'hp-check -t'
>
>
>thanks
>
>jh
>
>
>John Frankish wrote:
> > Hi,
> >
> > After adding my OfficeJet K80 fax as a cups printer I get the error
> > message "/opt/hplip/lib/cups/backend/hpfax failed" when I try to fax
> > a test page.
> >
> > In a previous thread the following was stated:
> >
> >>> However there may be a problem with the K80 series currently. I've been
> >>> able to reproduce a problem. The engineer that works on fax is
> unavailable
> >>> and I'll need to work with him on a solution.
> >
> > Is this anything to do with the problem? Is there a work-around available?
> >
> > Regards
> > John
> >
> > The cups error_log gives the following output (with log level set
> to debug):
> >
> > D [30/Aug/2007:10:34:16 -0400] [Job 1]
> > envp[18]="PPD=/opt/hplip/etc/cups/ppd/OfficeJetK80Fax.ppd"
> > D [30/Aug/2007:10:34:16 -0400] [Job 1] envp[19]="RIP_MAX_CACHE=8m"
> > D [30/Aug/2007:10:34:16 -0400] [Job 1]
> > envp[20]="CONTENT_TYPE=application/postscript"
> > D [30/Aug/2007:10:34:16 -0400] [Job 1]
> > envp[21]="DEVICE_URI=hpfax:/usb/OfficeJet_K80?serial=ES0911401VOH"
> > D [30/Aug/2007:10:34:16 -0400] [Job 1] envp[22]="PRINTER=OfficeJetK80Fax"
> > D [30/Aug/2007:10:34:16 -0400] [Job 1]
> > envp[23]="FINAL_CONTENT_TYPE=printer/OfficeJetK80Fax"
> > I [30/Aug/2007:10:34:16 -0400] Started filter
> > /opt/hplip/lib/cups/filter/pstops (PID 1389) for job 1.
> > I [30/Aug/2007:10:34:16 -0400] Started filter
> > /opt/hplip/lib/cups/filter/foomatic-rip (PID 1390) for job 1.
> > I [30/Aug/2007:10:34:16 -0400] Started backend
> > /opt/hplip/lib/cups/backend/hpfax (PID 1391) for job 1.
> > D [30/Aug/2007:10:34:16 -0400] Discarding unused job-state event...
> > D [30/Aug/2007:10:34:16 -0400] cupsdProcessIPPRequest: 10
> > status_code=0 (successful-ok)
> > E [30/Aug/2007:10:34:16 -0400] PID 1391
> > (/opt/hplip/lib/cups/backend/hpfax) stopped with status 127!
> >
> >
> > D [30/Aug/2007:10:34:17 -0400] [Job 1] Found: %%EOF
> > D [30/Aug/2007:10:34:17 -0400] [Job 1] --> Continue DSC parsing now.
> > D [30/Aug/2007:10:34:17 -0400] [Job 1]
> > D [30/Aug/2007:10:34:17 -0400] [Job 1]
> > D [30/Aug/2007:10:34:17 -0400] [Job 1] Closing renderer
> > D [30/Aug/2007:10:34:17 -0400] Discarding unused job-progress event...
> > D [30/Aug/2007:10:34:17 -0400] [Job 1] Process dying with "error
> > closing *main::STDOUT", exit stat: 9
> > D [30/Aug/2007:10:34:17 -0400] [Job 1] error: Broken pipe (32)
> > D [30/Aug/2007:10:34:17 -0400] [Job 1] error closing *main::STDOUT
> > D [30/Aug/2007:10:34:17 -0400] [Job 1] KID3 finished
> > D [30/Aug/2007:10:34:17 -0400] [Job 1] KID3 exited with status 0
> > D [30/Aug/2007:10:34:17 -0400] [Job 1] KID4 exited with status 9
> > D [30/Aug/2007:10:34:17 -0400] [Job 1] Renderer exit stat: 9
> > D [30/Aug/2007:10:34:17 -0400] [Job 1] Renderer process finished
> > D [30/Aug/2007:10:34:17 -0400] [Job 1] Killing process 1395 (KID3)
> > D [30/Aug/2007:10:34:17 -0400] [Job 1] Process dying with "Error
> > closing renderer", exit stat: 9
> > D [30/Aug/2007:10:34:17 -0400] [Job 1] error: Illegal seek (29)
> > D [30/Aug/2007:10:34:17 -0400] [Job 1] Error closing renderer
> > E [30/Aug/2007:10:34:17 -0400] PID 1390
> > (/opt/hplip/lib/cups/filter/foomatic-rip) stopped with status 9!
> > D [30/Aug/2007:10:34:17 -0400] [Job 1] File 0 is complete.
> > I [30/Aug/2007:10:34:17 -0400] [Job 1] Backend returned status
> 127 (unknown)
> >
> >
> >
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