I deleted the queue  but hp-makeuri and hp-setup still don't work.

Here is the output of hp-makeuri <hostname> with logelevl set to debug:
hp-makeuri[22260]: debug: Trying IP address
hp-makeuri[22260]: debug: (xmit) Sending data on channel (3)
hp-makeuri[22260]: debug:
'msg=makeuri\nbus=net\nhostname=192.168.0.5\nport=1\n'
hp-makeuri[22260]: debug: (xmit) Reading data on channel (3)
hp-makeuri[22260]: debug: 'msg=MakeURIResult\nresult-code=12\n'
error: Device not found

Hope that helps

Mathieu Bouillaguet

Aaron J Albright a écrit :
> Have you tried deleting the printer queue and reinstalling it using
> hp-setup?
>
> A
>
> mathieu bouillaguet wrote:
>> Hi,
>>
>> My HP officeJet 7310 doesn't work anymore. It was configured and worked
>> perfectly for a moment. The device URI is
>> hp:/net/Officejet_7300_series?ip=192.168.0.5 and I'm using hplip version
>> 1.6.9. Recently, I wasn't able to
>> print anymore. The jobs are stuck anc cups web srever display this
>> message:
>> "open device failed; will retry in 30 seconds..."
>>
>> Moreover hp-makeuri fails with:
>> error: Device not found
>>
>> and hp-info gives:
>> Using device: hp:/net/Officejet_7300_series?ip=192.168.0.5
>>
>> hp:/net/Officejet_7300_series?ip=192.168.0.5
>>
>> error: Unable to communicate with device:
>> hp:/net/Officejet_7300_series?ip=192.168.0.5
>> error: Error opening device (Device not found). Exiting.
>>
>> I can ping the printer, the port 9100 is open and net-snmp 5.3.1 is
>> installed. rc.hplip status returns:
>> hpiod (pid 12389) is running...
>> hpssd (pid 12393) is running...
>>
>> and rc.cups.status:
>> cups: scheduler is running.
>>
>> I have restarted multiple times hplip and cups without any result.
>> Restarting the printer didn't help neither. I don't know what to look
>> for anymore. Could you help me please.
>>
>> Mathieu Bouillaguet
>>
>>
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