I am writing as per Emma's advice to email someone I'm comfortable with
about the problem I'm most focused on.

The activate.mozilla.community has been relatively successful. As per
Ruben's previous email to the governance list, there are 40k+ people
getting activated. Also there is a community portal that will come up where
all these people will be able to create events and groups.

These changes are all good. But I believe they have to be followed by a few
more major changes to meaningfully empower all the people who come onboard
mozilla's mission through campaigns like activate (also other means).

*The problem *

The problem is that the reps program as it is designed now is a bottleneck.
In
https://discourse.mozilla.org/t/feedback-regarding-the-reps-program-in-india/47657?u=asdofindia
I've written about how that plays out in India. There are about 161 reps in
India at the moment. Many of them are inactive and waiting to be removed in
the routine/regular cleanup by the reps council.

I don't see how such a large movement as we're envisioning can be
successfully mobilized by so few reps. And I don't see that as a fault of
the existing active reps. They're trying their best. But in widely diverse,
large, and populous countries like India, there are hard limits on what a
few individuals can do.

*The bottleneck*

The bottleneck arises at multiple places. One is in onboarding. There are
very few people who are able to successfully onboard as new reps.

The other is in remaining active. Many people by the time they gain enough
experience to "qualify" for the reps program are in full time jobs where
they have very little time remaining.

Yet another bottleneck is created by not being able to remove inactive reps
quickly. What happens is that many community members who want to organize
events try to reach out to these (inactive) reps and get lukewarm/unhelpful
responses. This is counterproductive.

*The suggestion*

I'm nobody to suggest solutions. So, my first suggestion would be that
people who care about the mozilla mission and the reps program ask
themselves whether I make sense and try to figure out ways to modify the
reps program to address the bottlenecks that I mentioned above.

Another thing that could be done is to build mechanisms that allow many
more people to become reps. In the past reps were "official
representatives" of mozilla. Now they are just community mobilizers. I
don't see why there should be very strict criteria and "qualifications" for
this role.

An alternative to do could be to make budgeting available for non-reps as
well. There are many mozillians who may be interested in doing a one-off
event. (Let's say one of the events in activate campaign). With the current
bottlenecks, they can neither find a rep to help them, nor ask for budget
on their own. Imagine if a system can be built to hold these people
accountable and allow them to use funds from Mozilla. You may ask me how
they can be held accountable. But should that be a negative question or a
positive question? Do you want to find solutions or use accountability as a
stumbling block to not allow mozillians to use funds?

These are questions to ask.

Akshay

--
https://mozillians.org/u/asdofindia
_______________________________________________
governance mailing list
governance@lists.mozilla.org
https://lists.mozilla.org/listinfo/governance

Reply via email to