Hello Stephan,

Did you resolve your issue?  What was the root cause?

Thanks,

Sabka

On Monday, April 11, 2011 9:04:07 AM UTC-6, Stephen Ball wrote:
>
> I don't know what's going on, but we're intermittently running into 
> the same issue at http://broadband.com/map. We opened a ticket with 
> Google on Friday and haven't been able to resolve the issue yet. 
>
> The trouble seems to have started on Wednesday or Thursday. About 30% 
> of the time any of the KML layers will fail to load. 
>
> Our map connects with up to four KMZ files hosted on Amazon S3. We've 
> run load testing against the KMZ files directly and see 0% failure and 
> very fast response. If we copy the callback URL that the googleapi 
> creates to talk to the KmlOverlayService into a browser and refresh we 
> see it flip back and forth from actual data to the 500 server error 
> page. 
>
> I'll update when I have more info. 
>
> -- Stephen 
>
> On Apr 5, 12:34 pm, Tony <[email protected]> wrote: 
> > Hi there, there doesn't seem to be many threads/posts on people having 
> > this issue, but I hope someone has an answer. 
> > 
> > I have a KMZ file that is generated on the fly. A typical KMZ file 
> > that is generated will have approximately 16 Placemarks. Each 
> > Placemark will contain a MultiGeometry element, then a single Polygon 
> > element. The Polygon element will have a bunch of children elements, 
> > and the only one I think worth mentioning would be the "coordinates" 
> > one. Each coordinates element contains roughly ~1500 coordinates in 
> > total. The file size of the KMZ is under 500KB usually. And I don't 
> > think I exceed any of the limits stated onhttp://
> code.google.com/apis/kml/documentation/mapsSupport.html. 
> > 
> > When I go to create the layer using this KMZ file generator location, 
> > the layer will sometimes not display on my map. If I look in FireBug, 
> > I'll be able to see the request to KmlOverlayService failing and 
> > stating a500InternalServerError. If I then copy the Location for 
> > that request and visit it in a new window, the page will load a bunch 
> > of text which I assume means it's working since it doesn't give me 
> a500error anymore. If I now hard refresh my map's web page, the KMZ 
> > layer will load perfectly fine. 
> > 
> > Cliffs: 
> > KMZ file seems to be under the limits, but generates a500error 
> > intermittently when loading the layer. 
> > When500error occurs, accessing KmlOverlayService directly will load 
> > data properly without seeing the500error. 
> > The layer seems to be fine as it can load on occasion rather than fail 
> > for every request. 
> > 
> > Does anyone know what's going here?

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