On Wed, Jan 15, 2014 at 7:08 AM, James Kenzie <[email protected]> wrote:
Why does Gmail do this, and how can it be stopped?
>
As you may know, the science of detecting spam is far from perfect. Gmail
employs user-specific spam filters that "learn" from your actions and the
kinds of messages you receive.
It is possible that at some time in the past, you received spam that
spoofed the sender's address (as most spam does), and perhaps used your
association director's email address, but coupled it with a totally fake
personal name. Since the name (not the address) is what you see at the top
of the message, you might not have realized it was addressed from the
association director's address. So you indeed might have marked it as spam
... without realizing that it had an address you don't consider a source of
spam.
It could also be that the director's emails were composed incorrectly by
his email system, with something funny in the headers, causing them to
appear to Gmail's spam filters as likely spam ... but that Gmail is telling
you the wrong reason why they are now in your Spam folder.
... how can it be stopped?
>
Mark those messages as NOT SPAM. Do it to all of them. Your spam filter
should learn from that, and this might be all you need to do.
If you want to be certain they don't end up in the Spam folder again, you
could create a Filter that keeps all messages from those individuals out of
Spam. This works, but it doesn't let your spam filter learn.
I think you can make a Filter that keeps everything out of the Spam folder,
by filtering on the space character (" ") in the body of the message ... on
the assumption that every message has at least one space.
Regards,
Andy
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