Hi Amanda, welcome to the group.

On Thu, Mar 7, 2013 at 3:54 AM, Amanda Hu <[email protected]> wrote:
> Hi there, I am new in this group.
>
> I have a question about the Gmail IMAP.
> My company is using Gmail IMAP setting in Outlook Express, but in these two
> weeks, there were some e-mails gone or just reviewed when no one opened it..

Firstly, may I suggest that you do *not* use Outlook Express. It is
notoriously bad, especially with IMAP.
Try Mozilla Thunderbird. https://www.mozilla.org/thunderbird/

Also, make sure you follow Google's recommended settings.
http://support.google.com/mail/answer/78892

> Situation 1:
> I put an e-mail to the folder, and when I try to check it again, it was
> gone....
>
> Situation 2:
> I sent an e-mail out, there is also the mail in the "sent box", however,
> when I double checked with the receiver, the e-mail wasn't delivered...I
> sent for twice or three times, and then when the receiver gave me another
> address, it was delivered.
> PS. the e-mail address is correct, the e-mail has been sent out exactly in
> my record, and it was not in the bulk box by receiver side.
>
> Situation 3:
> Sent an e-mail out, also recorded in the "sent box", but the e-mail wasn't
> delivered. And the receiver sent an e-mail to me, I replied directly, it was
> delivered...
> PS. the e-mail address is correct, the e-mail has been sent out exactly in
> my record, and it was not in the bulk box by receiver side.
>
> Situation 4:
> We use IMAP setting for three people to see the same e-mails, however, no
> one opened the e-mail, but it shows reviewed...
>
> SItuation 5:
> When we replied the e-mail, there is no replied sign on the e-mail.
> PS. Sent the e-mail out, also recorded in the "sent box", and the receiver
> received the e-mail indeed.
>
> Sorry for so many question at the same time, hope there is someone can
> answer my questions above, thanks.
>
> Amanda
>
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Marko

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