Thank you to be interesting, Normally, Mailgates retrieve emails automatically and create a ticket for each email by default, but it does not, if i don't enter to "Setup" --> "receivers" and click on "Get email tickets now", no ticket will be created.
i hope i'm clear. Thank you in advance. 2013/4/29 Julien Dombre <[email protected]> > Le 26/04/2013 13:16, Ilyass ELHMAR a écrit : > > Hi, > > Please, is there an effective solution to the problem of Mail Gate (so > that it can automatically retrieve emails from my inbox Hepdesk and create > tickets) without retrieve emails manually. > > Hi, > > Soory but I do not understand your trouble. > Mailgates retrieve emails automatically by default. And you can get them > manually if you want disabling automatic action. > > Regards > > > Thank you in advance. > > -- > Ilyass ELHMAR > 3ème Année cycle ingénieur, Génie Informatique, ENSA Khouribga > > > _______________________________________________ > Glpi-dev mailing [email protected]https://mail.gna.org/listinfo/glpi-dev > > > > _______________________________________________ > Glpi-dev mailing list > [email protected] > https://mail.gna.org/listinfo/glpi-dev > > -- Ilyass ELHMAR 3ème Année cycle ingénieur, Génie Informatique, ENSA Khouribga
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