I must add information in first notification about new ticket: "What is the position of the ticket in a queue" - number of all open and unresolved tickets in this moment. Example: For the entity of the ticket
2012/12/18 Julien Dombre <[email protected]> > Le 18/12/2012 13:31, wolvverine a écrit : > > No, it is not solution. In the new notification of ticket, I must add >> field: "Which is the ticket in a queue". >> >> > Sorry I do not understand your request and aim. > > Regards > > Julien > > > > ______________________________**_________________ > Glpi-dev mailing list > [email protected] > https://mail.gna.org/listinfo/**glpi-dev<https://mail.gna.org/listinfo/glpi-dev> >
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