For that reason I would like to propose a new bugzilla KEYWORD, like:

- NEEDS-TRIAGE
or
- NEEDS-INVESTIGATION

or whatever you think is better.

With that KEYWORD we can set-up a saved search and 'experienced' devs can help 
to
diagnose the issue.

This KEYWORD is supposed to be set manually and not supposed to be set 
automatically
when there is a missing "error: " string. And obviously it can be used by 
everyone that
needs help.

Before send this to the mailing list, I talked about that with sam (since he is 
one of those
who does this activity) and agreed.

What do you think?

In general I think it is a good idea. The difficulty is to find a good tag that is not misunderstood.

It should not be mixed with
"there are error messages and a user forgot to attach the log"

I am also undecided how useful this would be if a bot creates now tons of "NEED_INVESTIGATION" bugs if we have no bots fixing these. :-)

A NEED_INVESTIGATION bug will take 100 times of the ressources compared to a usual bug.

--
Best,
Jonas

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