On Thu, Dec 10, 2009 at 9:07 AM, Alberto Escudero <[email protected]> wrote:
> > Hi, > > I am currently creating IVR using the functions provided in the XML > dialplan > http://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_ivr > > Using functions like this > <entry action="menu-play-sound" digits="1" > param="$${base_dir}/1255549537_Welcome.wav"/> > I can play files, etc. > > I wonder what is the smartest way to monitor (as in big brother) the > options selected by the user: > > I assume that I can include an entry of the type: > <entry action="menu-exec-app" digits="1" param="javascript foo.js"/> > and include in foo.js the code to track the selection. > > But I wonder if this is the best approach > > /aep > > Are you trying to do some sort of live monitoring as it happens (i.e. while the call is live) or do you just want a record of the digits they pressed? -MC
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