Jerry,

Put the sleep after the answer.  That should fix it.

Shelby

Jerry Richards wrote:
> I modified my dialplan as shown, but the clipping persists.  Should the
> sleep be placed somewhere else?
>
> <extension name="ivr_demo">
>   <condition field="destination_number" expression="5000">
>      <action application="sleep" data="1000"\>
>      <action application="answer"/>
>      <action application="start_dtmf"/>
>      <action application="ivr" data="demo_ivr"/>
>   </condition>
> </extension>
>
> Best Regards,
> Jerry
>  
>
> -----Original Message-----
> From: Brian West [mailto:[email protected]] 
> Sent: Wednesday, October 28, 2009 1:51 PM
> To: [email protected]
> Subject: Re: [Freeswitch-users] IVR Intro Clipped
>
> Sleep 1000 ms... we usually bring up media too fast before the other end is
> ready.
>
> /b
>
> On Oct 28, 2009, at 3:37 PM, Jerry Richards wrote:
>
>   
>> I notice that when I call IVR from the PSTN, the "Welcome to 
>> Freeswitch..."
>> introduction is clipped at the beginning, so it sounds like "come to 
>> Freeswitch".  If I call 5000 internally, then I always hear the full 
>> introduction.  What can I do to resolve this?
>>
>> My XML config looks like:
>>
>> <extension name="ivr_demo">
>>   <condition field="destination_number" expression="5000">
>>      <action application="answer"/>
>>      <action application="start_dtmf"/>
>>      <action application="ivr" data="demo_ivr"/>
>>   </condition>
>> </extension>
>>
>> Best Regards,
>> Jerry
>>
>>
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>
>
>
>
>
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>   


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