Please check whether this user had SID from IPA domain. There might also be
a problem allocating SIDs, due to incorrect or missing ID range for this
user's POSIX ID. In that case there could be sidgen plugin errors in dirsrv
errorlog.

Sorry for top post, I'm traveling back from SambaXP...

On Friday, May 12, 2023, Sam Morris via FreeIPA-users <
[email protected]> wrote:
> Hi folks. This morning I found that one of my IPA servers no longer
> wants to authenticate any users (specifically, it doesn't want to issue
> any TGTs to users).
>
> It's a fully updated RHEL 9 server; I am sure this has only been a
> problem since upgrading to RHEL 9.2 (see my remarks about krb5kdc.log
> below); my other servers are on RHEL 8 and are working fine.
>
> Package versions:
>
>     ipa-client-common-4.10.1-6.el9.noarch
>     ipa-server-common-4.10.1-6.el9.noarch
>     ipa-healthcheck-core-0.12-1.el9.noarch
>     ipa-selinux-4.10.1-6.el9.noarch
>     ipa-common-4.10.1-6.el9.noarch
>     ipa-client-4.10.1-6.el9.x86_64
>     ipa-server-4.10.1-6.el9.x86_64
>     ipa-server-dns-4.10.1-6.el9.noarch
>     ipa-healthcheck-0.12-1.el9.noarch
>
> I see the following syslog messages when trying to SSH in to the server:
>
>     May 12 08:34:52 sshd[2207]: main: sshd: ssh-rsa algorithm is disabled
>     May 12 08:34:52 sshd[2207]: Postponed keyboard-interactive for user
from 192.168.0.23 port 42210 ssh2 [preauth]
>     May 12 08:34:56 sshd[2207]: Postponed keyboard-interactive/pam for
user from 192.168.0.23 port 42210 ssh2 [preauth]
>     May 12 08:35:02 ipa-otpd[2200]: [email protected]: request received
>     May 12 08:35:02 ipa-otpd[2200]: [email protected]: user query start
>     May 12 08:35:02 ipa-otpd[2200]: [email protected]: user query end:
uid=user,cn=users,cn=accounts,dc=ipa,dc=example,dc=com
>     May 12 08:35:02 ipa-otpd[2200]: [email protected]: bind start:
uid=user,cn=users,cn=accounts,dc=ipa,dc=example,dc=com
>     May 12 08:35:02 ipa-otpd[2200]: [email protected]: bind end: success
>     May 12 08:35:02 ipa-otpd[2200]: [email protected]: sent: 0 data: 20
>     May 12 08:35:02 ipa-otpd[2200]: [email protected]: ..sent: 20 data: 20
>     May 12 08:35:02 ipa-otpd[2200]: [email protected]: response sent:
Access-Accept
>     May 12 08:35:02 krb5_child[2213]: Generic error (see e-text)
>     May 12 08:35:02 krb5_child[2213]: Generic error (see e-text)
>     May 12 08:35:02 sshd[2211]: pam_sss(sshd:auth): authentication
failure; logname= uid=0 euid=0 tty=ssh ruser= rhost=192.168.0.23 user=user
>     May 12 08:35:02 sshd[2211]: pam_sss(sshd:auth): received for user
user: 4 (System error)
>     May 12 08:35:04 sshd[2207]: error: PAM: Authentication failure for
user from 192.168.0.23
>
> /var/log/sssd/krb5_child.log gives me:
>
>     (2023-05-12  8:39:50): [krb5_child[2271]] [get_and_save_tgt]
(0x0020): [RID#79] 2009: [-1765328324][Generic error (see e-text)]
>     ********************** PREVIOUS MESSAGE WAS TRIGGERED BY THE
FOLLOWING BACKTRACE:
>        *  (2023-05-12  8:39:50): [krb5_child[2271]] [main] (0x0400):
[RID#79] krb5_child started.
>        *  (2023-05-12  8:39:50): [krb5_child[2271]] [unpack_buffer]
(0x1000): [RID#79] total buffer size: [140]
>        *  (2023-05-12  8:39:50): [krb5_child[2271]] [unpack_buffer]
(0x0100): [RID#79] cmd [241 (auth)] uid [2000000503] gid [2000000503]
validate [true] enterprise principal [false] offline [false] UPN [
[email protected]]
>        *  (2023-05-12  8:39:50): [krb5_child[2271]] [unpack_buffer]
(0x0100): [RID#79] ccname: [KCM:] old_ccname: [KCM:] keytab:
[/etc/krb5.keytab]
>        *  (2023-05-12  8:39:50): [krb5_child[2271]] [switch_creds]
(0x0200): [RID#79] Switch user to [2000000503][2000000503].
>        *  (2023-05-12  8:39:50): [krb5_child[2271]] [switch_creds]
(0x0200): [RID#79] Switch user to [0][0].
>        *  (2023-05-12  8:39:50): [krb5_child[2271]]
[k5c_check_old_ccache] (0x4000): [RID#79] Ccache_file is [KCM:] and is
active and TGT is  valid.
>        *  (2023-05-12  8:39:50): [krb5_child[2271]] [k5c_setup_fast]
(0x0100): [RID#79] Fast principal is set to [host/
[email protected]]
>        *  (2023-05-12  8:39:50): [krb5_child[2271]]
[find_principal_in_keytab] (0x4000): [RID#79] Trying to find principal host/
[email protected] in keytab.
>        *  (2023-05-12  8:39:50): [krb5_child[2271]] [match_principal]
(0x1000): [RID#79] Principal matched to the sample (host/
[email protected]).
>        *  (2023-05-12  8:39:50): [krb5_child[2271]] [check_fast_ccache]
(0x0200): [RID#79] FAST TGT is still valid.
>        *  (2023-05-12  8:39:50): [krb5_child[2271]] [become_user]
(0x0200): [RID#79] Trying to become user [2000000503][2000000503].
>        *  (2023-05-12  8:39:50): [krb5_child[2271]] [main] (0x2000):
[RID#79] Running as [2000000503][2000000503].
>        *  (2023-05-12  8:39:50): [krb5_child[2271]]
[set_lifetime_options] (0x0100): [RID#79] No specific renewable lifetime
requested.
>        *  (2023-05-12  8:39:50): [krb5_child[2271]]
[set_lifetime_options] (0x0100): [RID#79] No specific lifetime requested.
>        *  (2023-05-12  8:39:50): [krb5_child[2271]]
[set_canonicalize_option] (0x0100): [RID#79] Canonicalization is set to
[true]
>        *  (2023-05-12  8:39:50): [krb5_child[2271]] [main] (0x0400):
[RID#79] Will perform auth
>        *  (2023-05-12  8:39:50): [krb5_child[2271]] [main] (0x0400):
[RID#79] Will perform online auth
>        *  (2023-05-12  8:39:50): [krb5_child[2271]] [tgt_req_child]
(0x1000): [RID#79] Attempting to get a TGT
>        *  (2023-05-12  8:39:50): [krb5_child[2271]] [get_and_save_tgt]
(0x0400): [RID#79] Attempting kinit for realm [EXAMPLE.COM]
>        *  (2023-05-12  8:39:50): [krb5_child[2271]] [sss_krb5_responder]
(0x4000): [RID#79] Got question [otp].
>        *  (2023-05-12  8:39:50): [krb5_child[2271]] [get_and_save_tgt]
(0x0020): [RID#79] 2009: [-1765328324][Generic error (see e-text)]
>     ********************** BACKTRACE DUMP ENDS HERE
*********************************
>
>     (2023-05-12  8:39:50): [krb5_child[2271]] [map_krb5_error] (0x0020):
[RID#79] 2138: [-1765328324][Generic error (see e-text)]
>
> /var/log/krb5kdc.log gives me a "No such file or directory" error:
>
>     May 12 08:41:31 ipa6.example.com krb5kdc[1575](info): AS_REQ (4
etypes {aes256-cts-hmac-sha1-96(18), aes256-cts-hmac-sha384-192(20),
aes128-cts-hmac-sha256-128(19), aes128-cts-hmac-sha1-96(17)}) 192.168.0.6:
NEEDED_PREAUTH: [email protected] for krbtgt/[email protected],
Additional pre-authentication required
>     May 12 08:41:31 ipa6.example.com krb5kdc[1575](info): closing down fd
11
>     May 12 08:41:31 ipa6.example.com krb5kdc[1575](info): AS_REQ (4
etypes {aes256-cts-hmac-sha1-96(18), aes256-cts-hmac-sha384-192(20),
aes128-cts-hmac-sha256-128(19), aes128-cts-hmac-sha1-96(17)}) 192.168.0.6:
NEEDED_PREAUTH: [email protected] for krbtgt/[email protected],
Additional pre-authentication required
>     May 12 08:41:31 ipa6.example.com krb5kdc[1575](info): closing down fd
11
>     May 12 08:41:42 ipa6.example.com krb5kdc[1575](info): AS_REQ (4
etypes {aes256-cts-hmac-sha1-96(18), aes256-cts-hmac-sha384-192(20),
aes128-cts-hmac-sha256-128(19), aes128-cts-hmac-sha1-96(17)}) 192.168.0.6:
NEEDED_PREAUTH: [email protected] for krbtgt/[email protected],
Additional pre-authentication required
>     May 12 08:41:42 ipa6.example.com krb5kdc[1575](info): closing down fd
11
>     May 12 08:41:42 ipa6.example.com krb5kdc[1573](info): AS_REQ (4
etypes {aes256-cts-hmac-sha1-96(18), aes256-cts-hmac-sha384-192(20),
aes128-cts-hmac-sha256-128(19), aes128-cts-hmac-sha1-96(17)}) 192.168.0.6:
NEEDED_PREAUTH: [email protected] for krbtgt/[email protected],
Additional pre-authentication required
>     May 12 08:41:42 ipa6.example.com krb5kdc[1573](info): closing down fd
11
>     May 12 08:41:42 ipa6.example.com krb5kdc[1573](info): AS_REQ :
handle_authdata (2)
>     May 12 08:41:42 ipa6.example.com krb5kdc[1573](info): AS_REQ (4
etypes {aes256-cts-hmac-sha1-96(18), aes256-cts-hmac-sha384-192(20),
aes128-cts-hmac-sha256-128(19), aes128-cts-hmac-sha1-96(17)}) 192.168.0.6:
HANDLE_AUTHDATA: [email protected] for krbtgt/[email protected], No
such file or directory
>     May 12 08:41:42 ipa6.example.com krb5kdc[1573](info): closing down fd
11
>
> There's no instance of this 'No such file or directory' message in
> krb5kdc.log before this morning, and I did the RHEL 9.2 upgrade on 9th
> May, just a couple of days ago. So it's possible that this is a problem
> introduced by the upgrade a couple of days ago, that has been noticed
> today (perhaps IPA clients were talking to other servers until this
> morning).
>
> Other IPA servers log an ISSUE message at the same point, so I guess the
> problem is with krb5kdc, I just don't know what to check next.
>
> Here's the relevant code (I think) in krb5kdc:
> <
https://github.com/krb5/krb5/blob/e806d1223329fe4b6d9738237893dda27b616bb6/src/kdc/do_as_req.c#L270
>.
>
> The user is able to log in to the directory server with a simple bind:
>
>     # ldapwhoami -H ldapi://%2frun%2fslapd-EXAMPLE-COM.socket -D
uid=user,cn=users,cn=accounts,dc=ipa,dc=example,dc=com -W
>     Enter LDAP Password:
>     dn: uid=user,cn=users,cn=accounts,dc=ipa,dc=example,dc=com
>
> ... so dirsrv seems to be working fine.
>
> 'ipactl status' reports all services are running. ipa-healthcheck is
> giving me one failure, I don't think it's relevant to the krb5kdc errors
> but it's something I'll look into after:
>
>     {
>       "source": "pki.server.healthcheck.clones.connectivity_and_data",
>       "check": "ClonesConnectivyAndDataCheck",
>       "result": "ERROR",
>       "uuid": "eb35c2fd-d292-4426-a1ad-8d1adfc5349a",



>       "when": "20230512084503Z",
>       "duration": "10.003213",
>       "kw": {
>         "status": "ERROR:  pki-tomcat : Unable to reach KRA at
https://ipa6.example.com:443: Request timed out"
>       }
>     },
>
> I am able to run 'kinit -k', e.g,. get a TGT as host/ipa6.example.com,
> so it's not like krb5kdc is totally busted. It just doesn't work for
> users any more!
>
> As always I'd be grateful for any assistance. :)
>
> --
> Sam Morris <https://robots.org.uk/>
> PGP: rsa4096/CAAA AA1A CA69 A83A 892B  1855 D20B 4202 5CDA 27B9
> _______________________________________________
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-- 
/ Alexander Bokovoy
Sr. Principal Software Engineer
Security / Identity Management Engineering
Red Hat Limited, Finland
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