Hi Ed,

I did search for *.ost and *.pst, and then *.*st and then *st* but I found 
nothing Outlook related.  And I did search with "show me hidden files".
Then I went into his C:\Documents and Settings\User Name\* and manually 
checked the folders for anything, just in case it was called something 
different.  There weren't any files that looked like they could contain his 
30MB or so of mails/contacts/etc.

What happened was this, and I have no idea how it was working:
After the mailbox was deleted, the user noticed some kind of error message in 
Outlook (of course he doesn't remember as this was in December), and choose 
to work in offline mode.  My boss (who deleted the mailbox) nor the user 
removed the "Exchange services" from his service list in Outlook.   He was 
working in offline mode, had no *ST files, and had no AD User 
account/Exchange Mailbox.  

Instead of entering user/domain/password in his Outlook, I hit cancel, and the 
emails were there.  I jsut exported all the data, and then entered Outlook 
with his user/domain/password to import the data.

AW


On Friday 14 February 2003 12:47 am, you wrote:
> Search his hard drives and network drives for *.pst and *.ost.  If you
> find nothing, there is likely nothing to be found.
>
> Ed Crowley MCSE+Internet MVP
> Freelance E-Mail Philosopher
> Protecting the world from PSTs and Bricked Backups!T
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of Allison M.
> Wittstock
> Sent: Thursday, February 13, 2003 9:26 AM
> To: Exchange Discussions
> Subject: Re: Lost Emails after making new user
>
>
> Hi,
>
> I found an answer but I would still like to know something.
>
> Where does Windows XP store (by default) PSTs and/or OSTs?
> My user had almost nothing in C:\Documents and Settings\User Name\Local
> Settings\Programs\Microsoft\Outlook\*
>
> Somehow the user had been working in Exchange offline-mode, even though
> he had
> no Exchange account.  When he was prompted with the Exchange login info,
> he
> was just hitting cancel.  When I had given the proper login info (after
> creating the account), I was getting his empty mailbox folders.
>
> Since he had no PSTs or OSTs, where is the data?
> Before I created his account, the System Manager showed no Mailbox for
> him.
> After it was created, it showed 1 or 2 items.
>
> Does XP store this offline info as another file type?  I  have never
> noticed
> this on Win2k + Outlook 2k, only this Win XP + Outlook 2k machine.
>
> Thanks
> Allison
>
> On Thursday 13 February 2003 01:03 pm, you wrote:
> > Hi,
> >
> > This might be confusing, but here is my situation:
> > I made a new user and the user logged in and used the mailbox.  Since
> > he travels around and did not have a VPN connection set up, he did not
> >
> > want to be an Exchange user, but rather just receive his emails
> > through POP3.
> >
> > The user was deleted, and then I made him a "contact".
> >
> > He had been a "contact" for some weeks now, and now wants to be a real
> >
> > Exchange user.  I deleted the contact for him, and made him a real
> > user (same name and information as when I first made his user account
> > some weeks ago).
> >
> > I went into his Outlook, and under services, I noticed he still had
> > the Exchange service as well as the POP3 internet email service.
> >
> > I closed his Outlook, and re-logged him in.  Now, his inbox is empty
> > and all of his old mails are gone.  On the Exchange server
> > System-Manager, I see his mailbox has only a few items.
> >
> >
> > What mistakes did I make?  I had no idea he still had the Exchange
> > service this whole time, because he was not a real user.  His mailbox
> > never appeared in the System-manager, yet his mails were obviously
> > stored there. From what I could see on the server, he was a contact
> > with no Mailbox. I searched his harddrive for both a PST and OST and
> > found neither.
> >
> > How do I get his emails back?
> >
> > Exchange 2000 SP2
> > Client:  Windows XP & Outlook 2000
> >
> > Regards,
> > Allison
> >
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