Hi :) I think the different Faqs have different aims&objectives and cover different types of issues. There is some overlap with that but for users that means getting legitimate confirmation from 2 sources.
Some people prefer looking things up in wikis others prefer more glamorous sites such as the Ask LO site. Some prefer static documentation rather than either of those and many will never Rtfm at all and just ask on the lists, forums or down the pub. The only one we don't cover right now is the pub, unless people get very lucky in their choice of pub. With the English Language community it's not so much the case that different access points dilute the ability of the community to keep things updated. it's more likely to be the opposite = that more people get drawn into the community and then expand what they get involved with here. Clearly there are quite a few people doing far toooo much and TDF could do with some of those being promoted to more senior positions and delegating areas of responsibility. However, output quality is great this way! Regards from Tom :) ----- Original Message ----- > From: Sophie Gautier <[email protected]> > To: "[email protected]" > <[email protected]> > Cc: > Sent: Friday, 10 May 2013, 20:17 > Subject: Re: [libreoffice-documentation] Re: Filling the EN FAQ > > Marc, > On 10/05/2013 20:56, Marc Paré wrote: >> Le 10/05/13 02:15 PM, Sophie Gautier a écrit : >> >>>> >>>> I really don't see the point in confusing users. >>> >>> I don't share your point of view, users in other language could > find it >>> really helpful once translated, even if it's only the most >>> important/read items, unless there is an easy way to translate and >>> maintain the translation of the English Ask site items. >>> >>> Kind regards >>> Sophie >>> >> >> Well then, there should have been more consultation before going on to >> the Ask site without nl group support. Is there not a push to provide >> native language support for the Ask site? > > As I said this is question of resources. Most of the NLPs don't have the > resources to run the site. >> >> Also, there should be a disclaimer left at the top of the FAQ site that >> the Ask site for EN is available. I can see your point about the nl >> teams not having any FAQ support on the Ask site, but, the EN Ask site >> has been up and running for a while, so to make the FAQ more rational, >> there should be some type of coordination done at both levels FAQ >> maintainer and the Ask site maintainer ... has the Ask site maintainer >> been told of this? > > I absolutely don't know. I only take care of the wiki, the NLPs and the > FR project, from my side, I can't do more. >> >> Or you could just leave the FAQ site in FR and announce to the other nl >> teams on the Project list that the FR FAQ page is available for them to >> translate. I don't really see a point in translating the FR FAQ site >> into EN when the EN team has gone on to the Ask FAQ system. The risk of >> confusing the EN users is not worth the effort. > > Do you really think that most of the NLPs has the French for common > language? ;) that would be great, but English is the common language of > the project, it's not only for those who are English native speakers. >> >> I think this is not really fair to the EN community to be treated this >> way. I am sure that if this were done to any of the nl groups that there >> would be some kind of comments about it. > > I don't see why it's unfair, the EN speaking community is the largest > one and have the necessary resources to run forums, sites, etc... I, for > myself, didn't find it unfair when the Ask site was open while the FR > community didn't have the manpower to run one in his language. I don't > think that anybody has thought so, on the contrary it's great that it > can works for this community. > > So what is the solution? > - let the NLPs without resources because they don't have them to run a > Ask site, I don't think this what you want too, > - provide what can be provided for most of the NLPs projects and say > that it's not the official FAQ for EN language? We can add on the wiki > that the FAQ page is a dedicated resource for NLPs and only a second > hand resource for the EN community because Ask is the first one, would > that be ok for you? > > And as another example too, I've already installed our FAQ on some > private company intranet, this is a useful resource during migration > time, and I won't abandon it for that reason too. I don't think that > could be possible with the Ask site. > > Kind regards > Sophie > > > -- > To unsubscribe e-mail to: [email protected] > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://listarchives.libreoffice.org/global/documentation/ > All messages sent to this list will be publicly archived and cannot be deleted > -- To unsubscribe e-mail to: [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/documentation/ All messages sent to this list will be publicly archived and cannot be deleted
