On 27/08/11 00:10, Michael Adams wrote:
.....
I always thought that the mail list should have been set up so that
you simply COULD NOT post to it if you weren't subscribed!!

The issue with that was the newbies that subscribed to post ended up
bleating about all the emails they recieved. See how the whole
argument gets circular.

I have a possible solution. Two lists:
  * one for regular subscribers where they ask and recieve help from
each other.
  * the other where newbies get directed to post to. On which everybody
does a reply all, or the server REPLY-TO: is set to the poster, not
the list.

from that i thought of another possibility. Hack the server software
so that for all moderated posts the REPLY-TO: header gets
automatically set to the OP. That would definately improve the
situation.


And (which I've suggested before, probably more than once) another possibility would be to direct mail from unsubbed addresses into some sort of automated system, which would (a) attempt a simple stock answer to a probable newbie question, and (b) describe the merits (and demerits) of subscribing to the list to obtain a 'human' answer. Winner all round afaics.

--
Mike Scott
Harlow, Essex, England
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