Hi Bron,

The problem happened when a process served a connection. Later it got idle. In Ready state. If you launch a TERM to that process in READY state at that moment (and the even the user is logged out) I have seen that s->nreadyfails of the service get's incremented. I could should you with a video recorded or similar. Then if you do it exactly that in more times than MAX_READY_FAILS in MAX_READY_FAIL_INTERVAL seconds you got this issue.

As commented you have to get disconnected from the account (issue a imap logout) and leave the process as READY for reproducing it.

I don't really know how $Slot->RunCommand('cyr_info', 'proc') fills the @Procs array (with which pids) but I get the pids by using a shell script and later calling kill to them. Concretely we end up by launching ps auxwwww | perl -ne "print if /^$USER\s+/" | egrep 'imapd|pop3d: imap|pop3: proxy' | egrep -i "PROXY1] $1@$2|PROXY2] $1@$2" | awk '{print $2}' | tr -d ' ' | xargs -I [] sh -c "echo Parando proceso --[]-- && kill -TERM []"

That's not part of Cyrus ecosystem and perhaps we are not doing it properly. That's why I wanted to know. Perhaps, cyr_info command does not return processes where a user has logged out?. And that's why you don't get this effect?.

Perhaps it could be?.

Cheers!

El 2024-10-01 15:36, Bron Gondwana escribió:

An orderly close, or even a client disconnection which doesn't kill the process, shouldn't be a "FAIL". The only thing that's going to increment the FAIL counter is an actual service crash or explicit kill from outside the Cyrus ecosystem. Even a user_kill using SIGTERM doesn't get logged as a FAIL I don't believe. At least, I would have expected to notice it since Fastmail does an external SIGTERM to every logged-in process when a user's password is marked stolen. We use this code:

my @Procs = $Slot->RunCommand('cyr_info', 'proc');

my $Types = join "|", map { quotemeta } @Types;
my $TypesMatch = qr/$Types/;

my @Pids;
for (@Procs) {
# 7686 httpjmap/jmap fastmail1.internal [10.37.129.192] testuser_25763_1_1685935...@fastmaildev.com /jmap/ws/ WS
my ($Pid, $Proc, $Src, $Ip, $User, $Folder) = split / /;
next unless $User;
# Non httpjmap http processes change logged in user too quickly since they only # even handle a single short lived request and each request is authenticated # as a different user. This makes them very racy to try and kill so just ignore them
next if $Proc =~ /^http/ && $Proc !~ /^httpjmap/;
push @Pids, $Pid if $User eq $CyrusName && (!@Types || $Proc =~ $TypesMatch);
}

my $PidCount = scalar @Pids;
if ($PidCount && !-f "/tmp/nokillconnections") {
kill 'TERM', @Pids;
}

print "OK $PidCount\n";

So I don't believe your case should happen frequently. Unless you have something that's actually crashing daemons, but in that case you have much bigger problems, since you'll be spending a lot of time in crash recovery code!

I'd hope that's not common.

Bron.

On Tue, Oct 1, 2024, at 06:08, ego...@sarenet.es wrote:

Hi Bron!

First of all, don't worry about the delay!. I absolutely understand you are extremely busy and it's absolutely thankful the nice job of Fastmail with Cyrus. By the way I apologize too for the delay answering you to this email.

By what I have seen, this is implemented only in master. Not other tags or branches.

I honestly think that if a process receives a TERM signal and it's not received (which I saw it could be checked) from the master, perhaps a special handling should be made (in the sense it's not a fail, it's a required and asked proccess stop required and that should be done orderly as it's being doing).

Imagine that you have in a morning (due to malware outbreak) 4 or 5 users disconections with several processes being spawning constantly. There is a high probability of having more than MAX_READY_FAIL processes failing in less than MAX_READY_FAIL_INTERVAL. With the idea you said, mainly in busy machines you would be responding very slowly during that MAX_READY_FAIL_INTERVAL (10 seconds) to several requests which could finally end up in some not really required load in the machine.

Don't you think perhaps a way of handling it too, could be to reset the integer nreadyfails in the data structure when :

* As of now : (now - s->lastreadyfail > MAX_READY_FAIL_INTERVAL
* But too when (now - last_received_sigurg_timestamp < MAX_KEEP_ZERO_NREADYFAILS_INTERVAL) where MAX_KEEP_ZERO_NREADYFAILS_INTERVAL could be defined to 60 seconds for instance?. And as of now, only reset the integer if it's needed in that service?.

I say it because if you don't do something similar to the commented ideas, then how should be closed down in an ordered way processes for users which should be disconnected with certain urgency due to non allowed accesses with the username being detected?.

Cheers Bron!

El 2024-09-26 15:02, Bron Gondwana escribió:

Hi!  Sorry nobody got back to you earlier on this.

In an example of sychronicity, I recently wrote something touching the same area:

https://github.com/cyrusimap/cyrus-imapd/pull/5036

I solved this a different way - if the "babysit" option is set (it's automatic for DAEMON block and can be added to each SERVICE) then we only wait one set of MAX_READY_FAIL_INTERVAL before we'll start spawning processes again.

However... your fix also seems sound for the non-babysit case. Do you want to create it as a Pull Request against https://github.com/cyrusimap/cyrus-imapd [1] master? That's the easiest for us to work with, and ensures you get proper attribution!

Cheers,

Bron.

On Tue, Sep 10, 2024, at 12:55, ego...@sarenet.es wrote:

Hi!,

Sometime ago, I wrote that when we send TERM to imapd (although it would happen with any other I assume, pop, sieve...) procceses we wanted to exit, due to a user request for disconnecting his/her sessions, sometimes happened that was like, after that sessions disconnection (TERM to imapd processes) no enough processes where become spawned newly. Only sometimes when very few processes needed to be killed.

I have been able to reproduce it. If a user has connected (because proctitle() has set it in the name) and later in very few time "leaves" (logouts for instance) and then the process moves to READY state if you kill with TERM more than MAX_READY_FAILS units of that process in less than MAX_READY_FAIL_INTERVAL, master won't spawn new processes as it's written in master.c in lines near 1100 in reap_child() function.

It's suggested to launch a SIGHUP to master for activating again the service, but it can't be enabled again because the service seems to have removed from the s data structure but not stopped. Due to that non process stop, when new imapd attemps to load (in service_create() ) it can't be created because the socket is still in use.

So, for ensuring this is correct, I have written the following patch for master.c and that I tested on 3.0.15 :

root@debugcyrus:/usr/ports/mail/cyrus-imapd30 # diff -u work/cyrus-imapd-3.0.15/master/master.c /master.c-definitivo --- work/cyrus-imapd-3.0.15/master/master.c 2021-03-09 04:27:45.000000000 +0100
+++ /master.c-definitivo    2024-09-10 18:36:49.797581000 +0200
@@ -129,6 +129,11 @@
};

static int verbose = 0;
+
+/* RESET MAX_READY_FAILS OF SERVICE IN MASTER WRAPPER */
+static int gotsigurg = 0;
+/* RESET MAX_READY_FAILS OF SERVICE IN MASTER WRAPPER */
+
static int listen_queue_backlog = 32;
static int pidfd = -1;

@@ -1047,6 +1052,22 @@
}
}

+/* RESET MAX_READY_FAILS OF SERVICE IN MASTER WRAPPER */
+static void sigurg_handler(int sig __attribute__((unused)))
+{
+    syslog(LOG_DEBUG, "URG CAPTURADO!!!!!!");
+
+    if (gotsigurg)
+    {
+        gotsigurg = 0;
+    }
+    else
+    {
+        gotsigurg = 1;
+    }
+}
+/* RESET MAX_READY_FAILS OF SERVICE IN MASTER WRAPPER */
+
static void reap_child(void)
{
int status;
@@ -1094,10 +1115,24 @@
"terminated abnormally",
SERVICEPARAM(s->name),
SERVICEPARAM(s->familyname), pid);
- if (now - s->lastreadyfail > MAX_READY_FAIL_INTERVAL) {
+
+ syslog(LOG_DEBUG, "Senal URG vale.... --%d--",gotsigurg);
+
+ if ((now - s->lastreadyfail > MAX_READY_FAIL_INTERVAL) || (gotsigurg))
+                        {
s->nreadyfails = 0;
+
+                            if (gotsigurg)
+                            {
+                                syslog(LOG_DEBUG, "RESETEANDO....");
+                                syslog(LOG_DEBUG, "RESETEADO....");
+                            }
}
+
+ syslog(LOG_DEBUG, "too many failures for service %s/%s, resetting counters due to SIGURG received in Cyrus master. El got vale --%d--",SERVICEPARAM(s->name),SERVICEPARAM(s->familyname),gotsigurg);
+
s->lastreadyfail = now;
+
if (++s->nreadyfails >= MAX_READY_FAILS && s->exec) {
syslog(LOG_ERR, "too many failures for "
"service %s/%s, disabling until next SIGHUP",
@@ -1305,11 +1340,18 @@
sigemptyset(&action.sa_mask);

action.sa_handler = sighup_handler;
+
#ifdef SA_RESTART
action.sa_flags |= SA_RESTART;
#endif
if (sigaction(SIGHUP, &action, NULL) < 0)
fatalf(1, "unable to install signal handler for SIGHUP: %m");
+
+    /* RESET MAX_READY_FAILS OF SERVICE IN MASTER WRAPPER */
+    action.sa_handler = sigurg_handler;
+    if (sigaction(SIGURG, &action, NULL) < 0)
+        fatalf(1, "unable to install signal handler for SIGURG: %m");
+    /* RESET MAX_READY_FAILS OF SERVICE IN MASTER WRAPPER */

action.sa_handler = sigalrm_handler;
if (sigaction(SIGALRM, &action, NULL) < 0)
root@debugcyrus:/usr/ports/mail/cyrus-imapd30 #

So by what I have seen Cyrus wrapper is written (and the way it handles services), I think that the possible solutions could be :

* Send a kill(pid,SIGTERM) for ensuring the process die before forgetting from s structure. * Do something similar as I have done, which gives you a time window for having more failures than expected for some seconds and which later could be undone with for instance the same signal sending.

Reproduced and something proposed at least.

What do you think about it? :)

Cheers!

Egoitz Aurrekoetxea
Departamento de sistemas
94 - 420 94 70
ego...@sarenet.es
www.sarenet.es [2]

Parque Tecnológico. Edificio 103
48170 Zamudio (Bizkaia)

Antes de imprimir este correo electrónico piense si es necesario hacerlo.

--
Bron Gondwana
br...@fastmail.fm

Cyrus [3] / Devel / see discussions [4] + participants [5] + delivery options [6] Permalink [7]

Egoitz Aurrekoetxea
Departamento de sistemas
94 - 420 94 70
ego...@sarenet.es
www.sarenet.es [2]

Parque Tecnológico. Edificio 103
48170 Zamudio (Bizkaia)

Antes de imprimir este correo electrónico piense si es necesario hacerlo.

--
  Bron Gondwana
  br...@fastmail.fm



Links:
------
[1] https://github.com/cyrusimap/cyrus-imapd/pull/5036
[2] http://www.sarenet.es
[3] https://cyrus.topicbox.com/latest
[4] https://cyrus.topicbox.com/groups/devel
[5] https://cyrus.topicbox.com/groups/devel/members
[6] https://cyrus.topicbox.com/groups/devel/subscription
[7] https://cyrus.topicbox.com/groups/devel/Tf9f7cf579fff1397-M0cfe9d73756070115586cdc5



Egoitz Aurrekoetxea

Departamento de sistemas

94 - 420 94 70 | ego...@sarenet.es

S A R E N E T   S.A.U.

Parque Tecnológico. Edificio 103 | 48170 Zamudio (Bizkaia) - www.sarenet.es



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