https://issues.apache.org/bugzilla/show_bug.cgi?id=45619
Summary: Service Desk Plus with Tomcat
Product: Tomcat 4
Version: 4.1.0
Platform: HP
OS/Version: Windows Server 2003
Status: NEW
Severity: critical
Priority: P1
Component: Installable Packages
AssignedTo: [EMAIL PROTECTED]
ReportedBy: [EMAIL PROTECTED]
We have Service Desk Plus(SDP) which has Tomcat service running to host the
Helpdesk pages.
We have been working with the SDP vendor and not got a solution as of now.
To describe, SDP is a incident management tool of CA.
we get a problem that tickets are not automatically raised by SDP or not able
to add attachement for a ticket.
The log is provided below:
Please help!!!
Thanks.
I get the error "pdm_tomcat.c 378 shutdown_tomcat:
D:\PROGRA~1\CA\SharedComponents\JRE\1.4.2_06\bin\javaw"
more details error log:"pdm_tomcat.c 378 shutdown_tomcat:
D:\PROGRA~1\CA\SharedComponents\JRE\1.4.2_06\bin\javaw
-Djava.net.preferIPv4Stack=true -Xrs -Xmx512M
-Djaas.config=D:\PROGRA~1\CA\SERVIC~1\add-ons\caflow\jaas.config
-Djava.security.auth.login.config=D:\PROGRA~1\CA\SERVIC~1\add-ons\caflow\jaas.config
-Djdbc.baseDriver=com.microsoft.sqlserver.jdbc.SQLServerDriver
-Dsun.io.useCanonCaches=false -Djava.awt.headless=true
-Djava.endorsed.dirs="D:\PROGRA~1\CA\SharedComponents\tomcat\4.1.31\common\endorsed"
-classpath
"D:\PROGRA~1\CA\SharedComponents\tomcat\4.1.31\common\lib\tools.jar;D:\PROGRA~1\CA\SharedComponen"
--
Configure bugmail: https://issues.apache.org/bugzilla/userprefs.cgi?tab=email
------- You are receiving this mail because: -------
You are the assignee for the bug.
---------------------------------------------------------------------
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]
