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http://issues.apache.org/bugzilla/show_bug.cgi?id=41861 Summary: Tomcat Windows installer behaves unexpectedly Product: Tomcat 6 Version: unspecified Platform: PC OS/Version: Windows 2000 Status: NEW Severity: normal Priority: P2 Component: Catalina AssignedTo: tomcat-dev@jakarta.apache.org ReportedBy: [EMAIL PROTECTED] Assume Tomcat 5.5 running on Windows. Installation done using the Windows installer. tomcat5w.exe is used to start/stop the service. Tried to update to 6.0 using Windows installer, again. The installer fails to see - Tomcat is running - version 5.5 is still installed. The installer comes up with a message: Apache Tomcat Setup failed to install Tomcat6 service. Check your settings and permissions. Ignore and continue anyway (not recommended)? This message is not clear. What action are we to take? Should we continue even though it is not recommended? When continuation is chosen, everything runs to completion where the option Run Apache Tomcat is presented. When this option is taken, the result is: Application System Error. The requested service is not available. Unable to open the service Tomcat6. It does not help simply to stop the running Tomcat 5.5 One must *uninstall* Tomcat 5.5 (in order to remove the Windows service). Repeating the installation then succeeds. The installer, however, should be able to handle this in an "integrated" way. -- Configure bugmail: http://issues.apache.org/bugzilla/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are the assignee for the bug, or are watching the assignee. --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]