On Sun, 2 Sep 2018 07:51:37 +0100 Rory O'Farrell <[email protected]> wrote:
> On Sat, 1 Sep 2018 22:59:32 +0100 (WEST) > Pedro Lino <[email protected]> wrote: > > > > > > On September 1, 2018 at 10:15 PM Rory O'Farrell <[email protected]> wrote: > > > > > I am now using Opera 55 on Xubuntu 18.04.01 54 bit. Out of interest I > > > accessed the download site and it wanted to download Linux 64-bit > > > (x86-64) (RPM), whereas it should have been Linux 64-bit (x84-64) (DEB) > > > > > > My User Agent details are > > > Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) > > > Chrome/68.0.3440.106 Safari/537.36 OPR/55.0.2994.44 > > > > > > On a similar Xubuntu 18.04.01 64 bit machine, using Firefox I am offered > > > OO Linux 64-bit (x86-64) (DEB) > > > > > > On that machine User Agent details are > > > Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:61.0) Gecko /20100101; > > > Firefox/61.0 > > > > Thank you for the feedback Rory! > > That confirms that it's not a Firefox limitation and when Distro is not > > specified it will default to RPM. > > Does that make sense? > > In any case it's probably safe to say that the majority of desktop Linux > > users are running Ubuntu or a flavor/derivative (and those that aren't know > > which package to get!) > > > > Regards, > > Pedro > > It is a good point that one might expect distro users to know what package > they want. > > This used be so, but experience on the en-Forum suggests that many less > experienced users are now moving to linux distros as an alternative from > other operating systems, and expect it to work "out of the box"; they do not > bring any technical knowledge or to their use of computers. > > If this problem is not fixed, it will escalate; we should consider what > causes it and try to find a solution. I should say that on the en-Forum we have had a small number of cases recently of (new?) linux users downloadiung the wrong (RPM or tar.gz instead of DEB) OpenOffice version. We had put this down to unfamiliarity on the User's part, but it may have been an early indication of this problem. After detailed enquiries we were able to redirect them to the correct OO version, but it would be best if the problem could be solved so that the version choice was automatic (as it used be). - Rory O'Farrell <[email protected]> --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
