On Tue, 9 Dec 2014 10:15:58 +0000 Rory O'Farrell <[email protected]> wrote:
> > A common complaint on the Forum is that OO does not see, or if it sees, does > not print to, an existing printer. There are numerous examples of this and I > can extract a list of threads if necessary. Might the interface between a 32 > bit OO and a 64 bit Windows OS require some reconsideration for a future > release? I should say that not all instances of this problem involve a 64 > bit Windows. There have been instances of an installed and working network > printer not working with OO. > > -- > Rory O'Farrell <[email protected]> I should expand the above slightly: from memory most such complaints involve Windows. We are dealing largely with unsophisticated users, who do not understand why an existing printer, working for all other applications, is either not seen, or if seen, is not printed to. Sometimes reinstallation of the printer cures the problem, but unfortunately we do not have access to pre/post problem code dumps. The problem seems to occur most often (but not exclusively) with 64 bit Windows. I mention the problem here so that it is at the back of developers' minds - perhaps in some review of the relevant code knowledge of the problem will trigger a warning bell in a developer's mind, leading to a fix. -- Rory O'Farrell <[email protected]> --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
