On Thu, Feb 6, 2014 at 8:33 AM, Barrett, Ronnie
<[email protected]> wrote:
>
> To whom it may concern,
>

Hello Ronnie,

We did receive your 27-page long questionnaire regarding the
capabilities and license of the OpenOffice application.   There may be
some misunderstanding here.   We are not a commercial vendor selling
licenses of software, providing formal support agreements, etc.  We
are a volunteer-led, non-profit open source project, making software
available for all to use for free.   We have no staff to fill out
lengthy government forms.  We're generally happy to respond to
technical questions regarding use of the product.  We're all
enthusiastic users of OpenOffice and love to share our knowledge of
the product.  But there is no one here to help you deal with your own
regulations.

What would typically happen in cases like this is that the private
sector partner, in this case Capita, would do the leg work and
research answers to these questions.  Most of them could be found on
our website without too much difficulty.   If a greater effort is
required, there are several consultants who specialize in
OpenOffice-related services, including those we list on our website:

http://www.openoffice.org/bizdev/consultants.html

Regards,

-Rob


> Please review and complete the attached information request about your
> applications currently in use at London Borough of Southwark.
>
> The form should be completed and returned directly to the council inbox
> [email protected], not this inbox – Capita are collating this
> information on behalf of London Borough of Southwark council.
>
> Please however, respond to this email if there are any queries with this
> request for information.
> <<LBS-OpenOffice-Application Information.doc>>
>
> Many Thanks,
>
> Ronnie Barrett
>
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