On 22 December 2013 10:46, Hagar Delest <[email protected]> wrote:
> Le 22/12/2013 02:36, Rob Weir a écrit : > >> On Sat, Dec 21, 2013 at 6:47 PM, Hagar Delest <[email protected]> >> wrote: >> >>> Hi All, >>> >>> For the record, I've created a Gmail account ([email protected]) so >>> that users can really contact the forum team. We had in the past an >>> automatic process that could reply and give the user basic information >>> (registered or not, ...). Since it's no longer working since the move to >>> ASF, we had no means to handle problems from users (login failures and >>> other >>> issues). >>> >>> >> Is there any reason we can not use a mailing list for this? I'd >> rather we use an Apache-owned mailing list (a private one if needed) >> than a GMail account that we do not control. >> > > Why not a mailing list as long as it is private. > If you find someone to explain how it would work and to implement it, no > problem. > you need to file a jira (project infra) requesting the ML. Please add who should be moderator https://issues.apache.org/jira We have another request pending for a german mailing list. > > > I'm rather worried by the turn over in the admins of the forum. First >>> Terry, >>> then JanI who did a lot to update the forums and wiki, then RGB who is >>> suddenly taking a long break (announced in the private section of the >>> forum). Imacat seems to have other priorities so there is no one left. >>> >>> The forums need at least a periodic maintenance to avoid problems like >>> few >>> months ago. For the record, phpBB is not up to date, the download icon >>> has >>> not been changed yet and of course, there is no automated mailbox reply. >>> The forums have proved that they were rather efficient, they are a huge >>> knowledge base now. But strangely, when it comes to administration, no >>> one >>> can resist very long. >>> So is there any problem? Are the forums really part of the roadmap in >>> this >>> project? >>> >>> >> You tell me. When the forums came to Apache, you and others insisted >> on a large degree of autonomy, to manage your own volunteers according >> to your familiar rules. Hopefully part of this was for volunteers, >> with the needed skills, to advance via merit, to take on larger >> responsibilities, including eventually admin and sys admin roles. Is >> this not happening? >> > > The problem is that all the volunteers who dealt with the technical issues > linked to ASF have quit. > Strange, isn't it? > Not quit, giving up is more correctly (at least in my case). I am still highly active in infra, and maintain a larger number of vm for other project (who find it easier to make decisions). > NB: it may be related to something I'm not aware of. I remember some > discussions on the private ML (not very recent since I unsubscribed a long > time ago) that were appalling, some with high emotional load. > To be honest, I'm starting to believe that the adaptation is only one way > and that some people are not that happy to deal with a forum. > > > Have you done a "call for volunteers" recently? We've had a lot of >> luck doing that to find Translators, QA, Doc, etc. We haven't done >> this for forum admins since the assumption (my assumption at least) >> was you wanted the forum admins to be familiar with how you run things >> there. But if you want to do a more public "call for volunteers" you >> can certainly use our project blog for that. >> > > I made one for the automated mailbox end of June (no reply at all). > I made another one for admins at the end of the summer. > Jürgen volunteered IIRC. Since he does already a lot and that JanI stepped > in, I've not contacted him. > But now we need another admin so yes, this is a call for volunteers. > But it should be someone used to the technical discussion with ASF/infra. > The job doesn't seem to be that easy, needing a thick skin. The technical > job is not difficult on the forum side I think. The main issue is the > relation with the project I guess. > you need to divide, there are 2 types of admin. I am the sys-admin type, that can maintain the vm with software, configurations etc, but I think you also need forum admin, that does the magic inside the forum (I am still confused about the difference between moderator and admin at that level). I stepped down, because the PMC group preferred a less formal way of maintenance (represented by the current sys-admin). I have written it in other threads, I dont think we need more sys-admin volunteers, we need a PMC group that chooses the level and type of maintenance (formal version <-> current version). At such time where this project is interested in formal regular maintenance (and its backed by the PMC group, and not just some lazy consensus), I am willing to help again. rgds jan I. > > Thanks, > Hagar > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [email protected] > For additional commands, e-mail: [email protected] > >
