On 7/16/2013 6:55 PM, Max Merbald wrote:
Hi Jürgen,
I just tried the same action with both AOO 4 without your dll file and
with it, using even the very same file where I had that crash on June
22, but in neither case did I have a crash this time. I think I'll work
a bit more with Openoffice 4 now and if anything of the kind happens
again I'll report right away and write down the exact circumstances. I
think it might be possible that it happens only in very special
circumstances, maybe dependant on which other software you're running
while working with AOO 4.
I also gave it a try on Windows 8 (64 bit) and there's no sign of a crash.
Elaborating further on particular conditions. Maybe it's related to
specific hardware, e.g. graphics card?
@Samer: As you seem to be able to reproduce the issue constantly, do you
have any special hardware?
Peter
Max
Am 16.07.2013 11:48, schrieb Jürgen Schmidt:
On 7/16/13 9:56 AM, Herbert Duerr wrote:
On 15.07.2013 22:47, Rob Weir wrote:
On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour <[email protected]>
wrote:
I logged my comments in the bug, I searched the db before I opened
a new
bug sorry if its a duplicate.
It is windows 8 64-bit. Crashes on copy and cut. Paste seems to
not be
affected.
The four steps Rob gave in the bug are the minimum required steps to
reproduce.
An update on this crash. I was eventually able to reproduce it on
Windows 8, 64-bit. This was an initial install, not an upgrade.
Samer saw it on an upgrade install.
I worked on the stack trace with Herbert (fortunately my Windows 8
machine had a debugger installed). Herbert gave me a patch to test.
It appears to work on my machine. We're waiting to hear back from
Samer on whether it worked for him.
If anyone else was able to reproduce the problem then we'd love to know
whether the DLL at http://people.apache.org/~hdu/sysdtrans.dll
solves the problem. It contains the patch I suggested in issue 122752.
To test it please
- download the DLL
- copy it into the OpenOffice program folder, on most systems this will
be the folder C:\Program Files (x86)\OpenOffice 4\program\
- if the system warns you that you are overwriting a program file then
please confirm with YES, as that is exactly what is wanted
- run your tests again that used to crash it
nobody out there who is able to reproduce the problem and can say that
Herbert's fix is solving the problem?
We have reviewed the patch from Herbert with 3 people and the patch is
save. The fix solved the issue for Rob who was able to reproduce the
problem partly before he used the patched library.
Windows 8 becomes more and more important on the desktop and windows is
our main platform. I tend to a respin at the moment but will wait 1-2
hours longer to receive potentially more feedback.
Juergen
Herbert
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