Martín Augusto Gagliotti Vigil wrote:

> The user imports the CA's certificate in Mozilla's certs database
> successfully: a dialog pops up asking for installing a new CA certificate.
> However he can not import its issued certificate at all. 

How do you know that it failed?

There is no UI shown when it succeeds.

Mozilla's cert manager sometimes fails to show certs that are present in
the cert DB.  Presently the most reliable way to determine if a cert was
downloaded or not is to list the cert DB contents with certutil (after
exiting the browser).  Try it.

-- 
Nelson B
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