Dear Emma,
Thank you very much for your e-mail.
I see.
- Now I understand "resolved as dup" hides the post.
(Just an idea: We may want to consider an option to see the original
post instead of our own posts [duped to the original] if the original
post is not resolved yet.)
Bugzilla is a very helpful tool, but from time to time, I see strange
symptoms. But it is so rare that is why I was not quite sure what to do
when the error screen showed up regarding the attachment is not posted,
etc. I would have read the message very carefully and followed the
instructions, but basically the error screen said that there was a
problem of uploading the attachment, and it created an entry without the
attachment (aside from the complete entry.).
To be honest, I could not grok what it said exactly regarding clicking
the link in the error screen. I could not fathom what it exactly wanted
to tell me. I hope BMO team can find the original source of that screen
and make it easier for mere mortals to understand.
That is why I said the error screen was confusing and a bit misleading IMHO.
Should I create a bug entry in Bugzilla regarding this recent incident?
(Or maybe BMO team can figure this out quickly.)
TIA
Chiaki
On 2019/09/24 14:53, Emma Humphries wrote:
Moving dev-platform to bcc.
Thank you for your email.
You had posted a bug, https://bugzilla.mozilla.org/show_bug.cgi?id=1574787,
which was resolved as a duplicate of
https://bugzilla.mozilla.org/show_bug.cgi?id=1472757, so that would not
show up in My Dashboard.
I'll ask the BMO team to see if they can can find the error logged from
this most recent incident where you tried to create an attachment, got an
error message, but the attachment had been created.
For future reference, the best place to file bugs related to creating bugs
is
https://bugzilla.mozilla.org/enter_bug.cgi?product=bugzilla.mozilla.org&component=Bug+Creation%2FEditing
.
E C Humphries, Bugmaster
On Mon, Sep 23, 2019 at 8:10 PM ishikawa <ishik...@yk.rim.or.jp> wrote:
Hi,
Where is the proper forum to post a bug regarding bugzilla.mozilla.org?
I *THINK* I posted a bug regarding bugzilla failure a couple of months ago,
but for some reason, I could not find it in "My Dashboard" and so I am
posting the question here.
I experienced a bugzilla problem today and it resulted in a pair of
duplicated entry.
Problem was that
- bugzilla showed a message after initial posting that an attachment could
not be uploaded or something ( I wish I had recorded the message), but
- then I realize that after I added an attachment to the
resulting page WITHOUT attachment that a complete entry had already been
created ...
1. Completely entry created despite the confusing error(?) message from
bugzilla.
https://bugzilla.mozilla.org/show_bug.cgi?id=1583415
2. After I clear the error message, I got a link to the following entry
that
lacked the attachment, and so I added the attachment. See comment 1 there.
https://bugzilla.mozilla.org/show_bug.cgi?id=1583416
I only learned the existence of the URL 1 above AFTER I added the
attachment
since bugzilla said something about the failure of upload (?).
I have not deleted the duplicate entries yet since the existence of the
entry and the log on the bugzilla server may help whoever wants to debug
the
issue to find the cause of the strange bogus error message and what
happened
after I clicked a link the error message screen.
(I DID, however, mark 1583416 as a dup of 1583415)
At least, the error message screen, which I failed to capture, ought to be
rewritten IMHO to inform the poster what has happened correctly in an
easy-to-comprehend manner.
Thank you for your attention in advance.
_______________________________________________
dev-platform mailing list
dev-platform@lists.mozilla.org
https://lists.mozilla.org/listinfo/dev-platform
_______________________________________________
dev-platform mailing list
dev-platform@lists.mozilla.org
https://lists.mozilla.org/listinfo/dev-platform
