Le 03/04/2019 à 11:12, Axel Hecht a écrit :
Am 02.04.19 um 19:24 schrieb Sylvestre Ledru:
Because I had a few discussions about task vs enhancement, a good way to
make the difference between the two use cases is: If I ever need help with
this bug, should it come from someone in Product or an EPM?
Can I ask for clarification? Is it
task - EPM help
enhancement - Product help
Correct, sorry for the mix.
Tasks are more engineering focus.
Enhancements are usually feature requests.
But I agree that it isn't always easy to decide (example: performance).
BTW, the current classification has been done using some heuristics (example:
if the severity was enhancement, it is easy)
but also some machine learning to classify the rest.
Cheers,
Sylvestre
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