Sorry, I pushed the Send button too quickly, and my message was wrongly nuanced. I didn’t have any intention to complain; as a contributor working in the WebDev and UX areas, I’d rather like to help here. I have been doing some research on Mozilla web properties (that’s why I could provide a list of the relevant sites) [1], and even made a quick mock-up of an improved page several years ago. And as mentioned earlier, improving the Bugzilla onboarding experience is on my 2019 to-do list. I’m more than happy to discuss the matter with the stakeholders online or in person at All Hands!
-Kohei [1] https://docs.google.com/spreadsheets/d/1Vh8lAXh7cQ5VVBW8EWu7pTA1EaNVvpVplLFGPBELRHw On 2018-10-08 2:58 PM, Jared Hirsch wrote:
Hey all, A big part of attracting and retaining great contributors is the tone we set when we talk to one another. If you see a problem and want to make things better, then you should come up with a solution, and also do your best to communicate it effectively to the relevant people. (Bonus points for volunteering to help implement the fix, even if it turns out to be different from the solution you proposed.) This is an effective way to make actual progress. Calling out team A on team B's mailing list is not. If you want to understand why things are the way they are, and propose solutions to the problems that you see, you can connect with different teams within Mozilla via their public discussion forums, like the Participation team's Discourse instance[1] or the dev-webdev list[2]. The Mozilla wiki has pages for all these teams, and is a good starting point. I also want to point out that Mozilla activities are governed by the community participation guidelines. Note that "Be Respectful" is the first guideline listed: https://www.mozilla.org/about/governance/policies/participation/ Let's work together to build a positive, welcoming community, and help each other to stay focused on solving problems in a constructive manner. Cheers, Jared [1] https://discourse.mozilla.org/tags/c/mozillians/participation [2] https://lists.mozilla.org/listinfo/dev-webdev On Thu, Oct 4, 2018 at 6:43 PM Kohei Yoshino <kohei.yosh...@gmail.com <mailto:kohei.yosh...@gmail.com>> wrote: As a longtime contributor, I’m also concerned about the current situation. The contribution starting point (or Mozilla’s information architecture in general) is a total mess. https://www.mozilla.org/en-US/contribute/signup/ https://codetribute.mozilla.org/ https://activate.mozilla.community/ https://campus.mozilla.community/ https://foundation.mozilla.org/en/participate/ https://mozilla.github.io/webdev/ https://www.whatcanidoformozilla.org/ and that’s not all. The Participation team should be doing a much better job here. Speaking to Bugzilla where I’m volunteering as a UX designer, improving the onboarding experience for both contributors and new Mozilla employees is one of my goals in 2019 [1], but it will be possible only when stakeholders are involved. [1] https://github.com/bugzilla/bugzilla-ux/wiki/Bugzilla-7-Roadmap#even-more -Kohei On 2018-10-04 8:41 PM, Mike Hommey wrote: > On Thu, Oct 04, 2018 at 05:14:47PM -0700, fantasai wrote: >> On 10/04/2018 04:26 PM, Steve Fink wrote: >>> On 10/04/2018 03:45 PM, fantasai wrote: >>>> Start here, at Mozilla's home page: >>>> https://www.mozilla.org/ >>>> >>>> Give me steps to reproduce to find instructions for filing >>>> a bug against Firefox. Ditto for up-to-date instructions >>>> for building the source and submitting a patch. >>>> >>>> (Don't send me links to the instructions; I'm cheating by >>>> asking here already. Walk me through the process of >>>> discovering how I can contribute to Mozilla and make the >>>> world a better place. I wouldn't be here if I hadn't >>>> already walked that path 19 years ago, but I can't find it >>>> anymore so I need some help.) >>> >>> I tried it out, and did better than I expected on my first run-through: >>> [...] >> >> I'm impressed! Want to take a stab at finding patch-submission >> instructions? :D >> >>> I agree that a nice path from www.mozilla.org <http://www.mozilla.org> would be beneficial, >>> especially for promoting the volunteer aspect of the project. >> >> We've got a lot of highly-produced (read: expensive) material >> promoting the volunteer aspect of Mozilla: >> https://www.mozilla.org/en-US/contribute/ >> But afaict none of it actually leads to a viable path towards >> actually becoming a technical contributor... >> >> From my discussions with staff at Mozilla, the people actually >> working with volunteers (like QA and l10n) find this very >> frustrating, but the people whose job it is to connect volunteers >> to opportunities to contribute don't think it's useful, important, >> or in some cases even a good idea to fix this problem. I don't >> know how to break through that resistance, and I find it very >> demoralizing that there even is any. :( >> >> I'm also disconnected enough from Mozilla the last few years >> that I've no idea where up-to-date documentation on this stuff >> would live. If I ever manage to dig myself out of the backlog >> of spec work enough to write a patch, I'd like to know where >> to look! >> >> Fwiw, here's how I arrived at becoming a technical contributor: >> https://web.archive.org/web/20000125153750/http://www.mozilla.org:80/ >> https://web.archive.org/web/20000301043132/http://www.mozilla.org:80/get-involved.html >> >> https://web.archive.org/web/20000302035824/http://www.mozilla.org:80/quality/bug-writing-guidelines.html >> https://web.archive.org/web/20000304015940/http://www.mozilla.org:80/newlayout/bugathon.html > > I gave a shot at a generic "I want to contribute" approach of the web > site. > > Starting from https://www.mozilla.org, there's a "Get Involved" link at > the top, which leads to https://www.mozilla.org/en-US/contribute/, which > has another "Get Involved" button... which leads to > https://www.mozilla.org/en-US/contribute/signup/, a disappointing list of > 3 simple items, 3 "more challenging" items, and ... nothing else. > > And what items: > - simple > - Connect with Mozilla on Twitter > - Use Firefox on your phone > - Discover why we can't live without encryption > > - more challenging: > - watch someone live hack on Firefox > - Learn a bit about coding (which is disappointingly a link to > developer tools challenger) > - Start using the Mozilla Sumbler app > > Why there's no link to https://codetribute.mozilla.org/ is beyond me > (and it does not help to get to filing new bugs, though)
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