At Randell Jesup's suggestion, I've created a `stalled` keyword in bugzilla. This keyword is intended for bugs for which we want to keep open, but have currently exhausted all our attempts to solve. The keyword is documented on BMO and in our policy repo ( https://github.com/mozilla/bug-handling/blob/master/policy/triage-bugzilla.md) but I've reproduced it below.The key takeaways:
- Use this for bugs for which you've exhausted all opportunities to fix, but you want to keep open - Marking a bug with the `stalled` keyword takes it out of triage queues - `stalled` means we don't have a path forward on this bug but want to keep it open - use `leave-open` for when you want the bug to remain open after your patch has landed in M-C. The stalled keyword The extreme case of not-enough-information is one which cannot be answered with a needinfo request. The reporter has shared all they know about the bug, we are out of strategies to take to resolve it, but the bug should be kept open. Mark the bug as stalled by adding the stalled keyword to it. The keyword will remove it from the list of bugs to be triaged. The priority of stalled bugs should be '--' but other keywords may apply to them. Bugs which remain stalled for long periods of time should be reviewed, and closed if necessary. -- Emma _______________________________________________ dev-platform mailing list dev-platform@lists.mozilla.org https://lists.mozilla.org/listinfo/dev-platform
