On Wed, Sep 6, 2017, at 03:45 AM, Alexey Zvyagin wrote:
> Dear developers of Firefox,
> 
> I have 55.* version of Firefox at work and at home
> At work i have Windows 7 OS, at home the Ubuntu 16.04 LTE
> I have my own synced profile. I don't have problem with syncing...
> 
> In both OSes i regulary and every day i see the situation when after few
> work time (may be even after 1-5 minutes) of Firefox i see the CPU 100%
> of Firefox and the Firefox hangs up after... Only one way i have for
> repairing of this: "killall -HUP firefox" command at Ubuntu and "End
> Task" in Windows.
> 
> In both cases i have turned on option about "report health" and about
> "reports to Mozilla". I know about the page "about:crashes" and regulary
> to see there. The main problem is there: this hangings up cases are not
> generated there. When i killed the Firefox and restarted its i didn't see
> fresh some reports in "about:crashes". I tried to tun on safe mode too.
> In safe mode the Firefox has same buggy behaviour - after some minutes it
> starts to eat 100% of CPU and no responding after... And again in
> "about:crashes" doesn't have there any fresh generated reports
> (about:crashes sometime has reports there which were created by other
> situation - may be by like "segmentation faults" errors).
> 
> I conclude that this "CPU bug" is not reported to you in many user cases!
> And i conclude that this is global problem (some OSes) not related with
> hardware and plugins.
> 
> I don't know how to report about this to you. I love your browser but
> your last version (55.0.2 & 55.0.3) are very very buggy. This is very
> annoying!

Hi Alexy,

We do have some telemetry for browser hangs. If you load
about:telemetry#chrome-hangs-tab in your browser, do you see any reports
there?

-Ted
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