Dylan,

Thank you for clarifying that difference. That was sloppy of me to describe
that as a DBA operation.

-- Emma

On Mon, Jul 10, 2017 at 7:25 AM, Dylan Hardison <dy...@mozilla.com> wrote:

>
> >
> > On Jul 7, 2017, at 19:35, Emma Humphries <e...@mozilla.com> wrote:
> >
> > The first batch of intermittent bugs to close has 5,130 tickets. I have a
> > script to close these, but to close these without bug spam requires DBA
> > intervention.
>
> This is not a correct statement. DBAs do not modify bugzilla data.
> Instead we have some functionality that directly manipulates the data
> model, which then updates the DB.
> We have batch processes that can make these changes without sending email,
> but this is far and away from
>  having a DBA intervention.
>
> I chose to point this out for two reasons -- the first being it would
> deeply concern me, if I was an outsider, to have an important
> production app subject to a process of "the DBA goes and changes some
> tables" and secondly because it would imply that responsibility
> of the contents to the database lies with operations. It should absolutely
> never be the case that we ask a DBA to change the contents of the bugzilla
> database
> without going through the application's model/business logic layer (and
> certainly not without the involvement of the bmo module owners).
>
>
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>
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