On Fri, Jan 29, 2016 at 6:22 AM, Andrew Halberstadt <
ahalberst...@mozilla.com> wrote:

> On 28/01/16 06:31 PM, Eric Rescorla wrote:
>
>> On Thu, Jan 28, 2016 at 10:58 AM, Gregory Szorc <gsz...@mozilla.com>
>> wrote:
>>
>> I'd like to thank everyone for the feedback in this thread. However, the
>>> thread has grown quite long and has detoured from its original subject.
>>>
>>> Speaking on behalf of everyone who works on MozReview, we know the
>>> interface is lacking in areas and features are confusing or non-existent.
>>> We're working on it. We're trying to morph workflows that have been
>>> practiced at Mozilla for over a decade. We're playing a delicate
>>> balancing
>>> game between giving familiarity with existing workflows (e.g. Bugzilla
>>> integration) while trying to slowly nudge us towards more "modern" and
>>> more
>>> powerful workflows.
>>>
>>
>>
>> Frankly, I'm a little dismayed to hear that you think that one of the
>> goals
>> of Mozreview
>> is to modify people's workflows. The primary problem with our existing
>> review system
>> isn't that it doesn't involve some more "modern" review idiom (leaving
>> aside the question
>> of whether it is in fact more modern), but rather that the UI is bad and
>> that it's a lot
>> less powerful than existing review tools, including those that enact
>> basically the
>> same design (cf. Rietveld).
>>
>> Speaking purely for myself, I'd be a lot happier if mozreview involved
>> less
>> nudging
>> and morphing and more developing of basic functionality.
>>
>> -Ekr
>>
>
> Not speaking to review per se, but engineering productivity in general.
> The problem is there are so many unique and one-off workflows at Mozilla
> that it gets harder and harder to improve "basic functionality" across
> all of them.


Well, the functionality that I hear people discussing and complaining about
with MozReview in this thread seems pretty common to most workflows:

- The ability to review individual files
- The ability to r- not just remove r+
- Concerns about how much context is included in the review.

All of these things are mostly just issues in the Mozreview UI.



> At some point, we hit vastly diminishing returns and get
> stretched too thin. We'd love to improve every existing workflow, but
> simply don't have the resources to do that.
>
> Instead, we try to make one really nice workflow such that people want
> to switch.


I think it's clear from this thread that that has not succeeded.

More generally, I keep seeing comments (especially from GPS) about
trying to push people towards some workflow that's different from the
patch-based workflow that's the modal bugzilla workflow that I suspect
most people now use. That doesn't seem like an especially valuable
goal for this work.

-Ekr

That being said it's a valid opinion to think that the carrot
> isn't sweet enough yet. If that's the case, filing bug reports like gps
> mentioned is very helpful to us.
>
> -Andrew
>
>
>
> We're constantly surprised by all the one-off workflows and needs people
>>> have and the reactions to a seemingly benign change. It's been a humbling
>>> experience to say the least.
>>>
>>> The best venue for reporting bugs, UX paper cuts, and suggest
>>> improvements
>>> is Bugzilla. Developer Services :: MozReview. Or hop in #mozreview and
>>> chat
>>> with us.
>>>
>>> We get a lot of requests for changes that initially seem odd to us. So,
>>> if
>>> your bug report could articulate why you want something and how many
>>> people
>>> would benefit (e.g. "the layout team all does this"), it would help us
>>> better empathize with your position and would increase the chances of
>>> your
>>> request getting prioritized.
>>>
>>> On Jan 28, 2016, at 10:14, Eric Rescorla <e...@rtfm.com> wrote:
>>>>
>>>> On Thu, Jan 28, 2016 at 8:25 AM, Honza Bambas <hbam...@mozilla.com>
>>>>>
>>>> wrote:
>>>
>>>>
>>>>> On 1/28/2016 6:30, Karl Tomlinson wrote:
>>>>>>
>>>>>> Honza Bambas writes:
>>>>>>
>>>>>> On 1/25/2016 20:23, Steve Fink wrote:
>>>>>>>
>>>>>>> For navigation, there's a list of changed files at the top
>>>>>>>> (below the fixed summary pane) that jumps to per-file anchors.
>>>>>>>>
>>>>>>> Not good enough for review process.
>>>>>>>
>>>>>>> Are you saying you want tabs or something for this (like
>>>>>>>
>>>>>>>> splinter uses)? I'd certainly like something less sluggish, but
>>>>>>>> maybe that's just my browser again.
>>>>>>>>
>>>>>>> Yes please.  Having one file on the screen at a time is very
>>>>>>> useful.
>>>>>>>
>>>>>> The next/previous file/comment keyboard shortcuts may be useful in
>>>>>> the meantime.
>>>>>>
>>>>>
>>>>> Unfortunately not.  The intention is that when I scroll down the screen
>>>>> I'm at the end of *a single file*, and of course up the screen means to
>>>>>
>>>> be
>>>
>>>> up at that same file.  Shortcuts are definitely unhelpful for me.  With
>>>>>
>>>> how
>>>
>>>> revboard works now it's just a mess of all  put together.
>>>>>
>>>>
>>>> I agree with this. As I've mentioned before, NSS uses Rietveld, which
>>>> file-by-file, and I find
>>>> this much more convenient.
>>>>
>>>> -Ekr
>>>>
>>>>
>>>> Thanks anyway!
>>>>>
>>>>> -hb-
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>
>>>>>>
>>> https://www.reviewboard.org/docs/manual/2.5/users/reviews/reviewing-diffs/#keyboard-shortcuts
>>>
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