Hi all,

we are using XULRunner 10.0.4 for our "Eclipse RCP" application based on 
"Eclipse 3.8". Some of our customers report, that the application occasionally 
crashes with the error dialog that "eclipse.exe caused an error". After 
analyzing the corresponding error protocol we found out, that the root cause of 
the issue is the "mozalloc.dll".

You see the full error protocol (German) below (customer details were 
obliterated).

Can anybode help me? What whould be a solution for this issue?

Thank you in advance!
Willy Michel


--------------------------------------------------------------------------
Protokollname: Application
Quelle:        Application Error
Datum:         08.10.2015 17:38:43
Ereignis-ID:   1000
Aufgabenkategorie:(100)
Ebene:         Fehler
Schlüsselwörter:Klassisch
Benutzer:      Nicht zutreffend
Computer:      XXXXX
Beschreibung:
Name der fehlerhaften Anwendung: eclipse.exe, Version: 0.0.0.0, Zeitstempel: 
0x4b707bdf
Name des fehlerhaften Moduls: mozalloc.dll, Version: 10.0.4.4525, Zeitstempel: 
0x4fbc3633
Ausnahmecode: 0x80000003
Fehleroffset: 0x0000111b
ID des fehlerhaften Prozesses: 0x19c0
Startzeit der fehlerhaften Anwendung: 0x01d101af6acc3bea
Pfad der fehlerhaften Anwendung: C:\XXX\XXX\eclipse.exe
Pfad des fehlerhaften Moduls: 
C:\XXX\XXX\plugins\xxx.xxxxx.xxx.xulrunner.win32.win32.x86_1.0.0.r40622\xulrunner\mozalloc.dll
Berichtskennung: a77c9e8e-6dd2-11e5-bd6f-7845c4202490
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event";>
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-10-08T15:38:43.000000000Z" />
    <EventRecordID>19549</EventRecordID>
    <Channel>Application</Channel>
    <Computer>XXXXX</Computer>
    <Security />
  </System>
  <EventData>
    <Data>eclipse.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>4b707bdf</Data>
    <Data>mozalloc.dll</Data>
    <Data>10.0.4.4525</Data>
    <Data>4fbc3633</Data>
    <Data>80000003</Data>
    <Data>0000111b</Data>
    <Data>19c0</Data>
    <Data>01d101af6acc3bea</Data>
    <Data>C:\XXX\XXX\eclipse.exe</Data>
    
<Data>C:\XXX\XXX\plugins\xxx.xxxxx.xxx.xulrunner.win32.win32.x86_1.0.0.r40622\xulrunner\mozalloc.dll</Data>
    <Data>a77c9e8e-6dd2-11e5-bd6f-7845c4202490</Data>
  </EventData>
</Event>
--------------------------------------------------------------------------
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