We've run into the same issue at our company with SSSD/LDAP users on Ubuntu.
In our case we use "AuthInfoRequired username,password" option when adding the printer which forces a login prompt when sending print jobs. We can manually specify the correct username/password each time. But the "Remember password" checkbox does nothing. No keyring item is created and it prompts for username/password every time. I tested with a local user account (not SSSD/LDAP), and found the behaviour was also a bit strange. The prompt pulls in the correct username for the current user, but the "Remember password" option still doesn't seem to work. No keyring item is created and sometimes the "Remember password" checkbox doesn't even appear on subsequent print jobs. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2117031 Title: snap firefox : user unknown with sssd / ldap Status in firefox package in Ubuntu: Confirmed Bug description: Hi, On a linux noble install, firefox is obtained via snap : ________________________________________ # snap list Name Version Rev Tracking Publisher Notes bare 1.0 5 latest/stable canonical✓ base core22 20250612 2045 latest/stable canonical✓ base firefox 140.0.4-1 6495 latest/stable mozilla✓ - gnome-42-2204 0+git.38ea591 202 latest/stable canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable canonical✓ - snapd 2.70 24792 latest/stable canonical✓ snapd thunderbird 128.12.0esr-1 751 latest/stable canonical✓ - _________________________________________ the system use sssd/ldap to authenticate the user, and to obtain his id : ________________________________________ cuser@linux:~$ id uid=8261(cuser) gid=1053(mainldapgroup) groups=1053(mainldapgroup),4(adm),20(dialout),24(cdrom),27(sudo),30(dip),46(plugdev),118(lpadmin),1117(ldapgroup1),1185(ldapgroup2),1215(ldapgroup3) ________________________________________ but firefox seems unable to obtain this informations through snap : ________________________________________ snap run --shell firefox groups: cannot find name for group ID 1053 groups: cannot find name for group ID 1117 groups: cannot find name for group ID 1185 groups: cannot find name for group ID 1215 To run a command as administrator (user "root"), use "sudo <command>". See "man sudo_root" for details. I have no name! ________________________________________ as a consequence, print job through firefox are sent as "unknown user" to cups, on our centralized printing system, this makes the print job to fail... A workaround for the bug appears here : https://forum.snapcraft.io/t/print-job-username-set-to-unknown/34986/9 but it involved using NSCD, which is incompatible with SSSD : https://docs.redhat.com/en/documentation/red_hat_enterprise_linux/7/html/system- level_authentication_guide/usingnscd-sssd To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2117031/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
