** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
** Changed in: gnome-shell (Ubuntu)
Status: Incomplete => Confirmed
** Bug watch added: gitlab.gnome.org/GNOME/gnome-shell/-/issues #8660
https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/8660
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https://bugs.launchpad.net/bugs/2125013
Title:
Ubuntu 25.10 BUG: The use of the Touchscreen by changing brightness or
volume with a single finger locks up a desktop
Status in GNOME Shell:
Unknown
Status in gnome-shell package in Ubuntu:
Confirmed
Bug description:
# System Details Report
---
## Report details
- **Date generated:** 2025-09-17 14:56:53
## Hardware Information:
- **Hardware Model:** GPD G1617-01
- **Memory:** 32.0 GiB
- **Processor:** AMD Ryzen™ 7 8840U w/
Radeon™ 780M Graphics × 16
- **Graphics:** AMD Radeon™ 780M Graphics
- **Disk Capacity:** 2.0 TB
## Software Information:
- **Firmware Version:** 1.06
- **OS Name:** Ubuntu Questing Quokka
(development branch)
- **OS Build:** (null)
- **OS Type:** 64-bit
- **GNOME Version:** 49
- **Windowing System:** Wayland
- **Kernel Version:** Linux 6.17.0-4-generic
gnome-shell:
Installed: 49~rc-0ubuntu2
Candidate: 49~rc-0ubuntu2
Version table:
*** 49~rc-0ubuntu2 500
500 http://archive.ubuntu.com/ubuntu questing/main amd64 Packages
100 /var/lib/dpkg/status
When I was touching a screen just to change a volume or brightness,
apparently it locks up a desktop, a mouse cursor wouldn't do anything nothing
freezes but the mouse cursor won't do anything but moving around and scrolling
to change a value of volume or brightness, causing me have to reboot my
computer or restart gdm3 with this.
sudo systemctl restart gdm3
This easily can result losing progress that aren't saved yet and be potential
risk of losing data whether it's important or not.
That needs to be fixed before be released.
ProblemType: Bug
DistroRelease: Ubuntu 25.10
Package: gnome-shell 49~rc-0ubuntu2
ProcVersionSignature: Ubuntu 6.17.0-4.4-generic 6.17.0-rc5
Uname: Linux 6.17.0-4-generic x86_64
ApportVersion: 2.33.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Sep 17 14:53:41 2025
DisplayManager: gdm3
GsettingsChanges:
InstallationDate: Installed on 2025-07-13 (66 days ago)
InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
RelatedPackageVersions: mutter-common 49~rc-0ubuntu2
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
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