You have been subscribed to a public bug:
After upgrading to Ubuntu 25.04 my laptop fails to properly start the
gnome login shell. During boot I see the graphical splash screen as
expected, but once the login screen should show, one of the below things
happen:
- Nothing, I keep seeing the boot splash screen.
- The login screen is rendered, but only a single frame. Moving the mouse or
pressing keys has no effect.
- The login screen is rendered and the mouse cursor moves, but none of the
widgets respond to clicks or pressing keys.
To recover, I have to Ctrl+Alt+F2 and login on the terminal interface.
Then I can do a `sudo systemctl restart user-120.slice` after which I
can go back to the GUI login screen and it works.
ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: gnome-shell 48.0-1ubuntu1
ProcVersionSignature: Ubuntu 6.14.0-22.22-generic 6.14.5
Uname: Linux 6.14.0-22-generic x86_64
ApportVersion: 2.32.0-0ubuntu5.2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 26 22:21:40 2025
DisplayManager: gdm3
InstallationDate: Installed on 2024-12-25 (183 days ago)
InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241009.4)
RelatedPackageVersions: mutter-common 48.1-1ubuntu3
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to plucky on 2025-06-15 (11 days ago)
** Affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug plucky wayland-session
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Ubuntu 25.04 fails to start gnome login shell
https://bugs.launchpad.net/bugs/2115451
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