Thank you for reporting this bug to Ubuntu. Ubuntu 20.04 (focal) reached end-of-standard-support in May 2025.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it anymore. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in. ** Changed in: gnome-shell (Ubuntu) Status: New => Won't Fix -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1925766 Title: extensions disabled after upgrade Status in gnome-shell package in Ubuntu: Won't Fix Bug description: I updated yesterday (I think), and after a reboot today all extensions were disabled. I went to the gnome-shell extensions website, ticked to enable my extension and it toggled on. The extensions did not seem to work. I reloaded the page and they are off again. I clicked enabled, still nothing. Reload page and all are off. I check logs in journalctl and could see nothing relevant. Eventually a bit of searching suggests enabling via gnome-shell- tweaks, so I open that up and they're all unticked, and disabled (can't be ticked). I realised there's a global "enable extensions" tickbox which has been unticked. Enabling this fixes everything. I have had to do this in the past, several months back as I had forgotten until now. Something is disabling this on upgrade and it is not obvious from the extensions web-page that they have been disabled. Ideally they should not be disabled at all, but if they are at least there should be some more obvious feedback after upgrade and on the extensions website ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.7-0ubuntu0.20.04.1 ProcVersionSignature: Ubuntu 5.4.0-72.80-generic 5.4.101 Uname: Linux 5.4.0-72-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Apr 23 10:24:59 2021 DisplayManager: gdm3 InstallationDate: Installed on 2019-07-22 (640 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) RelatedPackageVersions: mutter-common 3.36.7+git20201123-0.20.04.1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to focal on 2020-05-15 (342 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1925766/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
