Interestingly the help opens if you press F1 fast enough (before Libreoffice completely finished loading).
Then stderr will say ---> file:///etc/xml/catalog:1: parser error : Document is empty ^ I/O warning : failed to load external entity "vnd.sun.star.zip:/" <--- -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/2112180 Title: [snap] Libreoffice 25.2 crashes when opening help Status in libreoffice package in Ubuntu: Confirmed Bug description: Libreoffice 25.2 (from beta channel, revision 353) crashes when opening help (F1) as reported in the forum[1]. I'm trying to get a more useful stack trace but snap makes things difficult: --gdb and --gdbserver won't catch nothing, and LOTRACE="gdb --args" also has no effect. #0 /snap/libreoffice/353/lib/libreoffice/program/libuno_sal.so.3(_ZN3sal13backtrace_getEj+0x62) [0x7cbbe780ba13] #1 /snap/libreoffice/353/lib/libreoffice/program/libuno_sal.so.3(+0x85631) [0x7cbbe783b631] #2 /snap/libreoffice/353/lib/libreoffice/program/libuno_sal.so.3(+0x8594f) [0x7cbbe783b94f] #3 /snap/libreoffice/353/lib/libreoffice/program/libuno_sal.so.3(+0x85b55) [0x7cbbe783bb55] #4 /lib/x86_64-linux-gnu/libc.so.6(+0x45330) [0x7cbbde32f330] #5 /lib/x86_64-linux-gnu/libc.so.6(pthread_kill+0x11c) [0x7cbbde388b2c] #6 /lib/x86_64-linux-gnu/libc.so.6(gsignal+0x1e) [0x7cbbde32f27e] #7 /lib/x86_64-linux-gnu/libc.so.6(abort+0xdf) [0x7cbbde3128ff] #8 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x5097747) [0x7cbbe35b9747] #9 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(_ZN11Application5AbortERKN3rtl8OUStringE+0x96) [0x7cbbe364b5ec] #10 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x3685bc3) [0x7cbbe1ba7bc3] #11 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x513e916) [0x7cbbe3660916] #12 /snap/libreoffice/353/lib/libreoffice/program/libuno_sal.so.3(+0x1be05) [0x7cbbe77d1e05] #13 /snap/libreoffice/353/lib/libreoffice/program/libuno_sal.so.3(+0x85b17) [0x7cbbe783bb17] #14 /lib/x86_64-linux-gnu/libc.so.6(+0x45330) [0x7cbbde32f330] #15 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x2f94651) [0x7cbbe14b6651] #16 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x2fa62e3) [0x7cbbe14c82e3] #17 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x2fa7ce3) [0x7cbbe14c9ce3] #18 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x2f9f019) [0x7cbbe14c1019] #19 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x2fd4aed) [0x7cbbe14f6aed] #20 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x2fd3bc3) [0x7cbbe14f5bc3] #21 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x2fd3005) [0x7cbbe14f5005] #22 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x2fd18ee) [0x7cbbe14f38ee] #23 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x2fc8790) [0x7cbbe14ea790] #24 /snap/libreoffice/353/lib/libreoffice/program/libuno_cppuhelpergcc3.so.3(+0xa5f84) [0x7cbbdc57af84] #25 /snap/libreoffice/353/lib/libreoffice/program/libuno_cppuhelpergcc3.so.3(+0xa5cc0) [0x7cbbdc57acc0] #26 /snap/libreoffice/353/lib/libreoffice/program/libuno_cppuhelpergcc3.so.3(+0xa8878) [0x7cbbdc57d878] #27 /snap/libreoffice/353/lib/libreoffice/program/../program/libucpchelp1.so(+0x2d5b5) [0x7cbbacc635b5] #28 /snap/libreoffice/353/lib/libreoffice/program/../program/libucpchelp1.so(+0x3122c) [0x7cbbacc6722c] #29 /snap/libreoffice/353/lib/libreoffice/program/../program/libucpchelp1.so(+0x2d988) [0x7cbbacc63988] #30 /snap/libreoffice/353/lib/libreoffice/program/../program/libucpchelp1.so(+0x79a0b) [0x7cbbaccafa0b] #31 /snap/libreoffice/353/lib/libreoffice/program/../program/libucpchelp1.so(+0x1e60f) [0x7cbbacc5460f] #32 /snap/libreoffice/353/lib/libreoffice/program/../program/libucpchelp1.so(+0x1d90f) [0x7cbbacc5390f] #33 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x476997a) [0x7cbbe2c8b97a] #34 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(_ZN9ucbhelper7Content26getPropertyValuesInterfaceERKN3com3sun4star3uno8SequenceIN3rtl8OUStringEEE+0x151) [0x7cbbe2c87a2b] #35 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(_ZN9ucbhelper7Content17getPropertyValuesERKN3com3sun4star3uno8SequenceIN3rtl8OUStringEEE+0x41) [0x7cbbe2c87765] #36 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(_ZN9ucbhelper7Content16getPropertyValueERKN3rtl8OUStringE+0xa9) [0x7cbbe2c8740b] #37 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x326d736) [0x7cbbe178f736] #38 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x32409a6) [0x7cbbe17629a6] #39 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x323d770) [0x7cbbe175f770] #40 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(_ZN3vcl6Window11RequestHelpERK9HelpEvent+0x524) [0x7cbbe30eb89c] #41 /snap/libreoffice/353/lib/libreoffice/program/../program/libswlo.so(_ZN9SwEditWin11RequestHelpERK9HelpEvent+0x1f1e) [0x7cbbaf0bfdc8] #42 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x4bdf1e4) [0x7cbbe31011e4] #43 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x4be54ec) [0x7cbbe31074ec] #44 /snap/libreoffice/353/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x24b950) [0x7cbbd7922950] #45 /snap/libreoffice/353/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x24ac8c) [0x7cbbd7921c8c] #46 /snap/libreoffice/353/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x238853) [0x7cbbd790f853] #47 /snap/libreoffice/353/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x246621) [0x7cbbd791d621] #48 /snap/libreoffice/353/usr/lib/x86_64-linux-gnu/libgtk-3.so.0(+0x9d0a4) [0x7cbbd6fa70a4] #49 /snap/libreoffice/353/gnome-platform/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(g_closure_invoke+0xbd) [0x7cbbdcf0d38d] #50 /snap/libreoffice/353/gnome-platform/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(+0x2ff5b) [0x7cbbdcf24f5b] #51 /snap/libreoffice/353/gnome-platform/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(+0x32331) [0x7cbbdcf27331] #52 /snap/libreoffice/353/gnome-platform/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(g_signal_emit_valist+0x36) [0x7cbbdcf31126] #53 /snap/libreoffice/353/gnome-platform/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(g_signal_emit+0x93) [0x7cbbdcf311e3] #54 /snap/libreoffice/353/usr/lib/x86_64-linux-gnu/libgtk-3.so.0(+0x366bf4) [0x7cbbd7270bf4] #55 /snap/libreoffice/353/usr/lib/x86_64-linux-gnu/libgtk-3.so.0(+0x20344f) [0x7cbbd710d44f] #56 /snap/libreoffice/353/usr/lib/x86_64-linux-gnu/libgtk-3.so.0(gtk_main_do_event+0xa3a) [0x7cbbd710df2a] #57 /snap/libreoffice/353/usr/lib/x86_64-linux-gnu/libgdk-3.so.0(+0x3a407) [0x7cbbd6e49407] #58 /snap/libreoffice/353/usr/lib/x86_64-linux-gnu/libgdk-3.so.0(+0x93e2e) [0x7cbbd6ea2e2e] #59 /snap/libreoffice/353/gnome-platform/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x62e95) [0x7cbbdcddee95] #60 /snap/libreoffice/353/gnome-platform/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x65158) [0x7cbbdcde1158] #61 /snap/libreoffice/353/gnome-platform/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_iteration+0x30) [0x7cbbdcde1a60] #62 /snap/libreoffice/353/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x140c5c) [0x7cbbd7817c5c] #63 /snap/libreoffice/353/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x1444c8) [0x7cbbd781b4c8] #64 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x5129f03) [0x7cbbe364bf03] #65 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(_ZN11Application5YieldEv+0x196) [0x7cbbe364c912] #66 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(_ZN11Application7ExecuteEv+0x1ba) [0x7cbbe364bb84] #67 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(+0x368782c) [0x7cbbe1ba982c] #68 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(_Z10ImplSVMainv+0x407) [0x7cbbe3660d8d] #69 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(_Z6SVMainv+0xd) [0x7cbbe3660e72] #70 /snap/libreoffice/353/lib/libreoffice/program/libmergedlo.so(soffice_main+0x137) [0x7cbbe1bdafd1] #71 /snap/libreoffice/353/lib/libreoffice/program/soffice.bin(+0x11d0) [0x5ee43f71f1d0] #72 /snap/libreoffice/353/lib/libreoffice/program/soffice.bin(+0x11b2) [0x5ee43f71f1b2] #73 /lib/x86_64-linux-gnu/libc.so.6(+0x2a1ca) [0x7cbbde3141ca] #74 /lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0x8b) [0x7cbbde31428b] #75 /snap/libreoffice/353/lib/libreoffice/program/soffice.bin(+0x10c5) [0x5ee43f71f0c5] [1]https://forum.snapcraft.io/t/libreoffice-25-2/45753/ To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/2112180/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
