You have been subscribed to a public bug:
When on a user account with an ID other than 1000, I can't access any
drives other than the boot drive without acting as an administrator.
This is regardless of filesystem, including filesystems that don't
support permissions. (like fat32) My normal account as an ID of 1002. I
created two fresh accounts with the IDs 1000 and 1001, and the 1000
account was able to access them, but the 1001 account was not. This is
frustrating, because it interferes with programs that access files on my
other drives.
I'll paste what I asked on a Ubuntu discord server asking for help.
(Which I've not had any replies to)
------------------------------------------
Running Kubuntu 25.04, fully updated. This is an almost fresh install (I
installed my OS yesterday and have only moved my home folder over and
installed some applications)
When I try to access any drive other than the boot drive (via Dolphin),
I'm not able to access it immediately (although it seems to mount
correctly, I think?) - I get a red banner along the top saying
"Authorisation required to enter this folder." with an "Act as
Administrator." button. If I click that, confirm past the warning
message, and enter my password, I can then access the drive normally.
Any other operations I do (e.g. opening a file, copying a file, etc.) on
a drive also seem to require administrator access.
This is on all of my drives other than the boot drive - internal and
external, and of all the filesystems I have. (Ext4, Fat32, NTFS) Using
`chown` doesn't seem to affect this. If I look at the permissions tabs
for files and folders on those drives (when accessing as an
administrator), they say I'm the owner. This doesn't happen on my laptop
running Kubuntu 24.10.
My main account has the ID 1002. I tried creating two more fresh
accounts. (Automatically given the IDs 1000 [the default initial account
ID] and 1001) The one with the ID of 1000 was able to access everything
normally with no issues. The one with the ID of 1001 has the same issue
as my main account.
This also happened when I was installing my operating system on the
version of Kubuntu on the install media, but I assumed that was just a
quirk of the install version. When in the version of Kubuntu on the
install media, I used it to wipe and format a USB hard drive and I was
then able to access it normally, but I didn't check to see what happens
if I unplug it and plug it back in.
Googling, I couldn't find anything about this specifically. I could find
other posts by people not able to access specific drives, but they sound
like Ext4 drives/directories/files that actually *have* a different
account ID as the owner.
ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: udisks2 2.10.1-11ubuntu2
ProcVersionSignature: Ubuntu 6.14.0-15.15-generic 6.14.0
Uname: Linux 6.14.0-15-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.32.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: KDE
CustomUdevRuleFiles: 70-snap.snapd.rules 70-snap.thunderbird.rules
Date: Tue Apr 22 03:38:57 2025
InstallationDate: Installed on 2025-04-19 (3 days ago)
InstallationMedia: Kubuntu 25.04 "Plucky Puffin" - Release amd64 (20250417)
MachineType: Gigabyte Technology Co., Ltd. Z270-HD3P
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-15-generic
root=UUID=abf3b954-cc56-453d-885f-2f174f75dbe5 ro quiet splash
rcutree.rcu_idle_gp_delay=1 intel_iommu=off apparmor=0 vt.handoff=7
SourcePackage: udisks2
Symptom: storage
Title: No permission to access files on storage device
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/09/2018
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F9d
dmi.board.asset.tag: Default string
dmi.board.name: Z270-HD3P-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF9d:bd03/09/2018:br5.12:svnGigabyteTechnologyCo.,Ltd.:pnZ270-HD3P:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnZ270-HD3P-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:
dmi.product.family: Default string
dmi.product.name: Z270-HD3P
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Affects: udisks2 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug dolphin kde kubuntu plasma plasma6 plucky
wayland-session
--
Can't access drives on accounts with IDs other than 1000.
https://bugs.launchpad.net/bugs/2107937
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