Public bug reported: I closed my laptop lid, and upon opening it got a black screen with an error message. Pressing keys did not make the error go away, I had to restart the machine. The audio that I had playing in the background before putting it to sleep did keep playing on the black screen. Error message:
[ 9741.116918] spd5118 1-0050: Failed to write b = 0: -6 [ 9741.116927] spd5118 1-0050: PM: dpm_run_callback(): spd5118_resume [spd5118] returns -6 [ 9741.116939] spd5118 1-0050: PM: failed to resume async: error -6 [ 9786.931071] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PC00.LPCB.EC0._Q37.PNOT], AE_NOT_FOUND (20240322/psargs-332) [ 9786.931168] ACPI Error: Aborting method \_SB.PC00.LPCB.EC0._Q37 due to previous error (AE_NOT_FOUND) (20240322/psparse-529) [16279.182571] spd5118 1-0050: PM: dpm_run_callback(): spd5118_resume [spd5118] returns -6 [16279.182590] spd5118 1-0050: PM: failed to resume async: error -6 [17288.267309] spd5118 1-0050: PM: dpm_run_callback(): spd5118_resume [spd5118] returns -6 [17288.267329] spd5118 1-0050: PM: failed to resume async: error -6 [21453.916999] spd5118 1-0050: PM: dpm_run_callback(): spd5118_resume [spd5118] returns -6 [21453.917015] spd5118 1-0050: PM: failed to resume async: error -6 ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: xorg 1:7.7+23ubuntu3 ProcVersionSignature: Ubuntu 6.11.0-21.21~24.04.1-generic 6.11.11 Uname: Linux 6.11.0-21-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.capabilities.fabric-imex-mgmt: DeviceFileMinor: 4323 DeviceFileMode: 256 DeviceFileModify: 1 .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file. .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file. .proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file. .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 550.120 Fri Sep 13 10:10:01 UTC 2024 GCC version: ApportVersion: 2.28.1-0ubuntu3.5 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: unknown CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Mon Apr 21 17:22:00 2025 DistUpgraded: Fresh install DistroCodename: noble DistroVariant: ubuntu DkmsStatus: virtualbox/7.0.16, 6.11.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: This is the first time GraphicsCard: Intel Corporation Raptor Lake-S UHD Graphics [8086:a788] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Raptor Lake-S UHD Graphics [103c:8bab] NVIDIA Corporation AD107M [GeForce RTX 4060 Max-Q / Mobile] [10de:28e0] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company AD107M [GeForce RTX 4060 Max-Q / Mobile] [103c:8bab] InstallationDate: Installed on 2025-04-16 (5 days ago) InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215) MachineType: HP OMEN by HP Gaming Laptop 16-wf0xxx ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR=<set> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-21-generic root=UUID=90df2214-7729-4bdf-8628-4dedbe48bfe8 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/29/2024 dmi.bios.release: 15.21 dmi.bios.vendor: Insyde dmi.bios.version: F.21 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8BAB dmi.board.vendor: HP dmi.board.version: 76.53 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 76.53 dmi.modalias: dmi:bvnInsyde:bvrF.21:bd05/29/2024:br15.21:efr76.53:svnHP:pnOMENbyHPGamingLaptop16-wf0xxx:pvrType1ProductConfigId:rvnHP:rn8BAB:rvr76.53:cvnHP:ct10:cvrChassisVersion:skuA7QR7UA#ABA: dmi.product.family: 103C_5335M7 HP OMEN dmi.product.name: OMEN by HP Gaming Laptop 16-wf0xxx dmi.product.sku: A7QR7UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug freeze noble ubuntu -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/2107927 Title: Laptop won't wake from sleep Status in xorg package in Ubuntu: New Bug description: I closed my laptop lid, and upon opening it got a black screen with an error message. Pressing keys did not make the error go away, I had to restart the machine. The audio that I had playing in the background before putting it to sleep did keep playing on the black screen. Error message: [ 9741.116918] spd5118 1-0050: Failed to write b = 0: -6 [ 9741.116927] spd5118 1-0050: PM: dpm_run_callback(): spd5118_resume [spd5118] returns -6 [ 9741.116939] spd5118 1-0050: PM: failed to resume async: error -6 [ 9786.931071] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PC00.LPCB.EC0._Q37.PNOT], AE_NOT_FOUND (20240322/psargs-332) [ 9786.931168] ACPI Error: Aborting method \_SB.PC00.LPCB.EC0._Q37 due to previous error (AE_NOT_FOUND) (20240322/psparse-529) [16279.182571] spd5118 1-0050: PM: dpm_run_callback(): spd5118_resume [spd5118] returns -6 [16279.182590] spd5118 1-0050: PM: failed to resume async: error -6 [17288.267309] spd5118 1-0050: PM: dpm_run_callback(): spd5118_resume [spd5118] returns -6 [17288.267329] spd5118 1-0050: PM: failed to resume async: error -6 [21453.916999] spd5118 1-0050: PM: dpm_run_callback(): spd5118_resume [spd5118] returns -6 [21453.917015] spd5118 1-0050: PM: failed to resume async: error -6 ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: xorg 1:7.7+23ubuntu3 ProcVersionSignature: Ubuntu 6.11.0-21.21~24.04.1-generic 6.11.11 Uname: Linux 6.11.0-21-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.capabilities.fabric-imex-mgmt: DeviceFileMinor: 4323 DeviceFileMode: 256 DeviceFileModify: 1 .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file. .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file. .proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file. .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 550.120 Fri Sep 13 10:10:01 UTC 2024 GCC version: ApportVersion: 2.28.1-0ubuntu3.5 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: unknown CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Mon Apr 21 17:22:00 2025 DistUpgraded: Fresh install DistroCodename: noble DistroVariant: ubuntu DkmsStatus: virtualbox/7.0.16, 6.11.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: This is the first time GraphicsCard: Intel Corporation Raptor Lake-S UHD Graphics [8086:a788] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Raptor Lake-S UHD Graphics [103c:8bab] NVIDIA Corporation AD107M [GeForce RTX 4060 Max-Q / Mobile] [10de:28e0] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company AD107M [GeForce RTX 4060 Max-Q / Mobile] [103c:8bab] InstallationDate: Installed on 2025-04-16 (5 days ago) InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215) MachineType: HP OMEN by HP Gaming Laptop 16-wf0xxx ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR=<set> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-21-generic root=UUID=90df2214-7729-4bdf-8628-4dedbe48bfe8 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/29/2024 dmi.bios.release: 15.21 dmi.bios.vendor: Insyde dmi.bios.version: F.21 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8BAB dmi.board.vendor: HP dmi.board.version: 76.53 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 76.53 dmi.modalias: dmi:bvnInsyde:bvrF.21:bd05/29/2024:br15.21:efr76.53:svnHP:pnOMENbyHPGamingLaptop16-wf0xxx:pvrType1ProductConfigId:rvnHP:rn8BAB:rvr76.53:cvnHP:ct10:cvrChassisVersion:skuA7QR7UA#ABA: dmi.product.family: 103C_5335M7 HP OMEN dmi.product.name: OMEN by HP Gaming Laptop 16-wf0xxx dmi.product.sku: A7QR7UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/2107927/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp