I've attached the GOA bug report from the one upstream screen shot. This was created by running `/usr/libexec/goa-identity-service & G_MESSAGES_DEBUG=all /usr/libexec/goa-daemon --replace`.
The same error persists where the operation is cancelled prematurely and I am unable to ignore the certificate to add the account. Another thing to note is in the logs it mentions the whitelisted providers are activated kerberos, google and owncloud. However, we restrict the available providers to just exchange and kerberos by specifying them in the section "[org/gnome/online-accounts] whitelisted- providers= ['exchange', 'kerberos']" in the file `/etc/dconf/db/local.d/00-dconf-gui-settings` ** Attachment added: "goa_bug_2095445.txt" https://bugs.launchpad.net/ubuntu/noble/+source/gnome-online-accounts/+bug/2095445/+attachment/5871906/+files/goa_bug_2095445.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-online-accounts in Ubuntu. https://bugs.launchpad.net/bugs/2095445 Title: Unable to Sign In to MS Exchange with gnome-online-accounts 3.50.4 Status in gnome-online-accounts: Fix Released Status in gnome-online-accounts package in Ubuntu: Fix Released Status in gnome-online-accounts source package in Noble: In Progress Status in gnome-online-accounts source package in Oracular: Fix Released Bug description: I am unable to add a MS Exchange account to the Gnome Online Accounts interface in Gnome 46 on a fresh installation of Ubuntu 24.04.1. The credentials are accepted and the window closes after entering the information, but no account is added. I have validated this Exchange server is up and accessible to older versions of the Gnome Online Accounts service. System Specs ============ root@chwld-dcnoble1:~# lsb_release -rd No LSB modules are available. Description: Ubuntu 24.04.1 LTS Release: 24.04 gnome-online-accounts version 3.50.4 root@chwld-dcnoble1:~# apt-cache policy gnome-online-accounts gnome-online-accounts: Installed: 3.50.4-0ubuntu2 Candidate: 3.50.4-0ubuntu2 Version table: *** 3.50.4-0ubuntu2 500 500 http://lxrepo/ubuntu-noble noble-updates/main amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu noble-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.50.0-4ubuntu2 500 500 http://lxrepo/ubuntu-noble noble/main amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu noble/main amd64 Packages Steps to reproduce ================== Open/launch the gnome-control-center application Click/select the option "Online Accounts" Click/select the option "Microsoft Exchange" Enter the credentials to access the Exchange server Click/enter the "Sign In" button Note: When you enter the FQDN of the AD domain name (us.sampledomain.com instead of sampledomain.com), the service freezes and asks if you would like to wait or force quit the Gnome Control Center. Expected Behavior ================= I expect that a Microsoft Exchange account with email, calendar and contacts will be added to the Gnome Online Accounts service. This process works on Ubuntu 22.04.5 running Gnome 42.9 and on 20.04.6 running Gnome 3.36. Fix to implement ================= This issue was reported to the Gnome Online Accounts team and was accepted as issue #384 https://gitlab.gnome.org/GNOME/gnome-online-accounts/-/issues/384. Andy Holmes fixed this bug in release gnome-online-accounts version 3.50.8 as a part of release 3.50.8 https://gitlab.gnome.org/GNOME/gnome-online- accounts/-/blob/3.50.8/NEWS Please update the gnome-online-accounts package to incorporate this maintenance release into 24.04 so that MS Exchange will work with our firms Ubuntu workstations To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-online-accounts/+bug/2095445/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
