Public bug reported:
Start paper on a PDF, select print > print preview > print: print-preview not
responding.
note the printer works fine if I print a text file or use as scanner
corrado@corrado-n3-pp-0411:~/Documents$ papers prova.pdf
libEGL warning: MESA-LOADER: failed to retrieve device information
MESA-LOADER: failed to retrieve device information
MESA-LOADER: failed to retrieve device information
libEGL warning: egl: failed to create dri2 screen
MESA-LOADER: failed to retrieve device information
libEGL warning: egl: failed to create dri2 screen
(papers:176974): Gtk-WARNING **: 08:49:59.939:
GtkPrintOperation::create-custom-widget not supported with portal
ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: papers 48.0-1ubuntu1
ProcVersionSignature: Ubuntu 6.14.0-15.15-generic 6.14.0
Uname: Linux 6.14.0-15-generic x86_64
ApportVersion: 2.32.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Apr 12 08:51:01 2025
InstallationDate: Installed on 2025-04-11 (1 days ago)
InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Daily amd64 (20250411)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: papers
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: papers (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apparmor apport-bug plucky wayland-session
** Attachment added: "Screenshot From 2025-04-12 09-01-58.png"
https://bugs.launchpad.net/bugs/2107233/+attachment/5871222/+files/Screenshot%20From%202025-04-12%2009-01-58.png
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to papers in Ubuntu.
https://bugs.launchpad.net/bugs/2107233
Title:
papers does not print PDF
Status in papers package in Ubuntu:
New
Bug description:
Start paper on a PDF, select print > print preview > print: print-preview not
responding.
note the printer works fine if I print a text file or use as scanner
corrado@corrado-n3-pp-0411:~/Documents$ papers prova.pdf
libEGL warning: MESA-LOADER: failed to retrieve device information
MESA-LOADER: failed to retrieve device information
MESA-LOADER: failed to retrieve device information
libEGL warning: egl: failed to create dri2 screen
MESA-LOADER: failed to retrieve device information
libEGL warning: egl: failed to create dri2 screen
(papers:176974): Gtk-WARNING **: 08:49:59.939:
GtkPrintOperation::create-custom-widget not supported with portal
ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: papers 48.0-1ubuntu1
ProcVersionSignature: Ubuntu 6.14.0-15.15-generic 6.14.0
Uname: Linux 6.14.0-15-generic x86_64
ApportVersion: 2.32.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Apr 12 08:51:01 2025
InstallationDate: Installed on 2025-04-11 (1 days ago)
InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Daily amd64 (20250411)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: papers
UpgradeStatus: No upgrade log present (probably fresh install)
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https://bugs.launchpad.net/ubuntu/+source/papers/+bug/2107233/+subscriptions
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