Also if you can reproduce the issue when logging into 'Ubuntu on Xorg'
then please do so and when it's on the black screen do:

1. Ctrl+Alt+F4 and log in to the text console.

2. Run:

   env DISPLAY=:0 xrandr --verbose > xrandr.txt

3. Attach the resulting text file here.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/2083772

Title:
  Acer One 11 Z8-284 gets blank/black screen after login

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  recently when logging in to Ubuntu desktop with GDM the screen appears
  black only with cursor appearing as it is, rebooting fixes the problem
  but only temporary as  it occurs randomly initial guess was that this
  occurs due to the hack suggested at
  https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/2077216/comments/4
  for issue
  https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/2077216 but even
  after disabling the
  
hack(https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/2077216/comments/15)
  this occurs.

  This is common to both x11 & wayland sessions.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: mutter (not installed)
  ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
  Uname: Linux 6.8.0-45-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3.1
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct  6 19:31:01 2024
  InstallationDate: Installed on 2024-08-15 (52 days ago)
  InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 
(20240815)
  SourcePackage: mutter
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2083772/+subscriptions


-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to