** Summary changed:

- Can not open usb storage
+ Can not open usb storage from dock icon

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https://bugs.launchpad.net/bugs/2106321

Title:
  Can not open usb storage from dock icon

Status in gnome-shell package in Ubuntu:
  New

Bug description:
  Plugged 2 different usb keys

  When i click on the icon in the dock, nothing happens

  here the message

  avril 06 11:28:55 pc1 kernel: usb 1-1.3: new high-speed USB device number 9 
using ehci-pci
  avril 06 11:28:55 pc1 kernel: usb 1-1.3: New USB device found, idVendor=058f, 
idProduct=6387, bcdDevice= 1.00
  avril 06 11:28:55 pc1 kernel: usb 1-1.3: New USB device strings: Mfr=1, 
Product=2, SerialNumber=3
  avril 06 11:28:55 pc1 kernel: usb 1-1.3: Product: Mass Storage
  avril 06 11:28:55 pc1 kernel: usb 1-1.3: Manufacturer: Generic
  avril 06 11:28:55 pc1 kernel: usb 1-1.3: SerialNumber: 1F3DE06F
  avril 06 11:28:55 pc1 kernel: usb-storage 1-1.3:1.0: USB Mass Storage device 
detected
  avril 06 11:28:55 pc1 kernel: scsi host6: usb-storage 1-1.3:1.0
  avril 06 11:28:56 pc1 kernel: scsi 6:0:0:0: Direct-Access     Generic  Flash 
Disk       8.07 PQ: 0 ANSI: 4
  avril 06 11:28:56 pc1 kernel: sd 6:0:0:0: Attached scsi generic sg4 type 0
  avril 06 11:28:56 pc1 kernel: sd 6:0:0:0: [sdd] 15730688 512-byte logical 
blocks: (8.05 GB/7.50 GiB)
  avril 06 11:28:56 pc1 kernel: sd 6:0:0:0: [sdd] Write Protect is off
  avril 06 11:28:56 pc1 kernel: sd 6:0:0:0: [sdd] Mode Sense: 23 00 00 00
  avril 06 11:28:56 pc1 kernel: sd 6:0:0:0: [sdd] Write cache: disabled, read 
cache: enabled, doesn't support DPO or FUA
  avril 06 11:28:56 pc1 kernel:  sdd: sdd1
  avril 06 11:28:56 pc1 kernel: sd 6:0:0:0: [sdd] Attached SCSI removable disk
  avril 06 11:28:57 pc1 (udev-worker)[8910]: sdd: Process '/usr/bin/unshare -m 
/usr/bin/snap auto-import --mount=/dev/sdd' failed with exit code 1.
  avril 06 11:28:57 pc1 (udev-worker)[8931]: sdd1: Process '/usr/bin/unshare -m 
/usr/bin/snap auto-import --mount=/dev/sdd1' failed with exit code 1.
  avril 06 11:28:57 pc1 xdg-desktop-por[4931]: Realtime error: Could not get 
pidns: Could not fstatat ns/pid: N'est pas un dossier
  avril 06 11:28:57 pc1 udisksd[2036]: Mounted /dev/sdd1 at /media/manu/ESD-USB 
on behalf of uid 1000
  avril 06 11:29:16 pc1 gnome-shell[4387]: Mount and launch 
mountable-volume:64AC-B0B1: Error: Action %s is not supported by %s
                                           
                                           Stack trace:
                                             
launchAction@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/locations.js:609:19
                                             
mountAndLaunch@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/locations.js:581:24
                                             
vfunc_launch@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/locations.js:547:14
                                             
makeLocationApp/<@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/locations.js:1104:26
                                             
_create/object[name]@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/utils.js:358:37
                                             
wrapWindowsBackedApp/<@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/locations.js:1045:22
                                             
_create/object[name]@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/utils.js:358:37
                                             
wrapWindowsBackedApp/<@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/locations.js:1060:34
                                             
_create/object[name]@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/utils.js:358:37
                                             
launchNewWindow@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/appIcons.js:772:26
                                             
activate@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/appIcons.js:705:18
                                             
vfunc_clicked@resource:///org/gnome/shell/ui/appDisplay.js:3069:14
                                             
@resource:///org/gnome/shell/ui/init.js:21:20

  ProblemType: Bug
  DistroRelease: Ubuntu 25.04
  Package: gnome-shell 48.0-1ubuntu1
  ProcVersionSignature: Ubuntu 6.14.0-13.13-generic 6.14.0
  Uname: Linux 6.14.0-13-generic x86_64
  ApportVersion: 2.32.0-0ubuntu3
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr  6 11:30:16 2025
  DisplayManager: gdm3
  InstallationDate: Installed on 2014-06-03 (3960 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  RelatedPackageVersions: mutter-common 48.1-1ubuntu2
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

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