Thanks for the bug report.
We can't help with non-Ubuntu extensions here so please start by
deleting those:
cd ~/.local/share/gnome-shell
rm -rf extensions
and log in again.
Please then try to reproduce the crash and if it still happens:
1. Run these commands:
journalctl -b0 > journal.txt
journalctl -b-1 > prevjournal.txt
and attach the resulting text files here.
2. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/2105976
Title:
extensions crash after suspend or lock
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
Hi,
I updated my kernel to 6.14.0 to solve another issue and since then
most of my gnome extensions crash after a suspend or lock. I can
disable the extensions and enable them back and I'm back to normal.
The extensions I have installed are:
caffe...@patapon.info
freon@UshakovVasilii_Github.yahoo.com
ubuntu-d...@ubuntu.com
d...@rastersoft.com
ubuntu-appindicat...@ubuntu.com
tiling-assist...@ubuntu.com
All creash after a suspend or lock except caffe...@patapon.info.
I tried to revert to the original kernel 6.11.0 but the issue remains.
I also tried to disable ding since there is quite often a Unhabdle
promise in the syslog (see below) but it does not seem to change
anything.
```
2025-04-02T09:27:51.649951+02:00 Suricate gnome-shell[4944]: Unhandled
promise rejection. To suppress this warning, add an error handler to your
promise chain with .catch() or a try-catch block around your await expression.
Stack trace of the failed
promise:#012_sessionUpdated@resource:///org/gnome/shell/ui/extensionSystem.js:833:26#012ExtensionManager/<@resource:///org/gnome/she
ll/ui/extensionSystem.js:49:18#012_callHandlers@resource:///org/gnome/gjs/modules/core/_signals.js:130:42#012_emit@resource:///org/gnome/gjs/modules/core/_signals.js:119:10#012_sync@resource:///org/gnome/shell/ui/sessionMode.js:211:14#012popMode@resource:///org/gnome/shell/ui/sessionMode.js:182:14#012_continueDeactivate@resource:///org/gnome/shell/ui/screenShield.js:588:30#012dea
ctivate/<@resource:///org/gnome/shell/ui/screenShield.js:579:44#012finish@resource:///org/gnome/shell/gdm/authPrompt.js:913:13#012finish@resource:///org/gnome/shell/ui/unlockDialog.js:937:26#012deactivate@resource:///org/gnome/shell/ui/screenShield.js:579:26#012_getLoginSession/<@resource:///org/gnome/shell/ui/screenShield.js:170:24#012_callHandlers@resource:///org/gnome/gjs/modu
les/core/_signals.js:130:42#012_emit@resource:///org/gnome/gjs/modules/core/_signals.js:119:10#012_convertToNativeSignal@resource:///org/gnome/gjs/modules/core/overrides/Gio.js:152:19#012@resource:///org/gnome/shell/ui/init.js:21:20
```
Thanks for you help.
Here are the other needed informations
1) The release of Ubuntu you are using, via 'lsb_release -rd' or
System -> About Ubuntu
lsb_release -rd
```
No LSB modules are available.
Description: Ubuntu 24.04.2 LTS
Release: 24.04
```
uname -a
```
Linux suricate 6.14.0-061400-generic #202503241442 SMP PREEMPT_DYNAMIC Mon
Mar 24 15:06:01 UTC 2025 x86_64 x86_64 x86_64 GNU/Linux
```
2) The version of the package you are using, via 'apt-cache policy
pkgname' or by checking in Software Center
apt-cache policy gnome-shell
```
gnome-shell:
Installed: 46.0-0ubuntu6~24.04.8
Candidate: 46.0-0ubuntu6~24.04.8
Version table:
*** 46.0-0ubuntu6~24.04.8 500
500 http://archive.ubuntu.com/ubuntu noble-updates/main amd64 Packages
100 /var/lib/dpkg/status
46.0-0ubuntu6~24.04.3 500
500 http://security.ubuntu.com/ubuntu noble-security/main amd64
Packages
46.0-0ubuntu5 500
500 http://archive.ubuntu.com/ubuntu noble/main amd64 Packages
```
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: gnome-shell 46.0-0ubuntu6~24.04.8
Uname: Linux 6.14.0-061400-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 2 09:29:10 2025
DisplayManager: gdm3
InstallationDate: Installed on 2024-07-16 (260 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
RelatedPackageVersions: mutter-common 46.2-1ubuntu0.24.04.6
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
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