Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: alsa-driver (Ubuntu)
Status: New => Confirmed
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2097093
Title:
[Vector 16 HX A13VHG, Realtek ALC274, Speaker, Internal] No sound at
all
Status in alsa-driver package in Ubuntu:
Confirmed
Bug description:
Speakers dont work
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.8.0-52.53~22.04.1-generic 6.8.12
Uname: Linux 6.8.0-52-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Jan 31 19:05:13 2025
InstallationDate: Installed on 2025-01-24 (6 days ago)
InstallationMedia: Ubuntu 22.04.5 LTS "Jammy Jellyfish" - Release amd64
(20240911)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed
Symptom_Card: sof-hda-dsp - sof-hda-dsp
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Vector 16 HX A13VHG, Realtek ALC274, Speaker, Internal] No sound at
all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/04/2024
dmi.bios.release: 9.10
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: E15M1IMS.90A
dmi.board.asset.tag: Default string
dmi.board.name: MS-15M1
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrE15M1IMS.90A:bd02/04/2024:br9.10:svnMicro-StarInternationalCo.,Ltd.:pnVector16HXA13VHG:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-15M1:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:sku15M1.9:
dmi.product.family: GP
dmi.product.name: Vector 16 HX A13VHG
dmi.product.sku: 15M1.9
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
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