Please run this command to automatically gather more info. (I'm changing
package to alsa-driver so more specific audio info is gathered):
apport-collect 2092728
** Package changed: linux (Ubuntu) => alsa-driver (Ubuntu)
** Changed in: alsa-driver (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/2092728
Title:
Only Dummy Output in sound (Ubuntu 24.04)
Status in alsa-driver package in Ubuntu:
Incomplete
Bug description:
Well, I had sound and now I don't. I don't know the exact time for
when the sound went away since it not always on. But now its gone. In
settings there are just a Dummy device with two speakers. I have tried
follow a few stack exchange-threads but no luck so so far.
Expcted behaviour: Sound in my speakers. Sound in bluetooth headphones.
Acutal behaviour: No sound in speakers. Sound in bluetooth headphones.
The computer has windows installed (as dualboot) and the sound works
there so I don't think it is hardware or bios related.
The sound card seems to be detected and a lot of digital devices are
set up but there doesn't seem to be any analog devices anymore. I
guess that bluetooth headphones is digial and the built in speakers is
analog.
I attach the output of a few commands as an attachment:
inxi -Fxz > system_info.txt
dmesg > dmesg_output.txt
lspci -vvv > lspci_output.txt
------------ System info -------------
lsb_release -rd
No LSB modules are available.
Description: Ubuntu 24.04.1 LTS
Release: 24.04
Dell XPS 9440 (laptop)
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