Public bug reported:

Pulsaudio craches on ubuntu 24.04 on laptop XMG PRO 23,

Description:

Realtek ALC1220, Speaker, Internal, No sound at all on either built in
speakers, headphones or HDMI audio. Multiple reinstalls of alsa and
others, speaker levels in settings are moving yet no sound created

Solution was found for Ubuntu 22.04 in the comment of this bug report:

https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2018134

This solution doesn't work on ubuntu 24.04, is it related?

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: pulseaudio 1:16.1+dfsg1-2ubuntu10
ProcVersionSignature: Ubuntu 6.8.0-49.49-generic 6.8.12
Uname: Linux 6.8.0-49-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: KDE
Date: Fri Dec  6 07:55:20 2024
InstallationDate: Installed on 2024-12-04 (1 days ago)
InstallationMedia: Kubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827)
MachineType: SchenkerTechnologiesGmbH XMG PRO (E23)
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/14/2023
dmi.bios.release: 7.11
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 1.07.11RTR2
dmi.board.asset.tag: Tag 12345
dmi.board.name: PD5x_7xSNC_SND_SNE
dmi.board.vendor: NB01
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SchenkerTechnologiesGmbH
dmi.chassis.version: N/A
dmi.ec.firmware.release: 7.6
dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.07.11RTR2:bd06/14/2023:br7.11:efr7.6:svnSchenkerTechnologiesGmbH:pnXMGPRO(E23):pvrNotApplicable:rvnNB01:rnPD5x_7xSNC_SND_SNE:rvrNotApplicable:cvnSchenkerTechnologiesGmbH:ct10:cvrN/A:skuXPR15E23/XPR17E23:
dmi.product.name: XMG PRO (E23)
dmi.product.sku: XPR15E23 / XPR17E23
dmi.product.version: Not Applicable
dmi.sys.vendor: SchenkerTechnologiesGmbH

** Affects: pulseaudio (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble

** Description changed:

- Pulsaudio craches on ubuntu 24.04,
+ Pulsaudio craches on ubuntu 24.04 on my XMG PRO 23,
  
  Description:
  
  Realtek ALC1220, Speaker, Internal, No sound at all on either built in
  speakers, headphones or HDMI audio. Multiple reinstalls of alsa and
  others, speaker levels in settings are moving yet no sound created
  
  Solution was found for Ubuntu 22.04 in the comment of this bug report:
  
  https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2018134
  
  This solution doesn't work on ubuntu 24.04, is it related?
  
  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: pulseaudio 1:16.1+dfsg1-2ubuntu10
  ProcVersionSignature: Ubuntu 6.8.0-49.49-generic 6.8.12
  Uname: Linux 6.8.0-49-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.28.1-0ubuntu3.1
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: KDE
  Date: Fri Dec  6 07:55:20 2024
  InstallationDate: Installed on 2024-12-04 (1 days ago)
  InstallationMedia: Kubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 
(20240827)
  MachineType: SchenkerTechnologiesGmbH XMG PRO (E23)
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/14/2023
  dmi.bios.release: 7.11
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.07.11RTR2
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: PD5x_7xSNC_SND_SNE
  dmi.board.vendor: NB01
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: SchenkerTechnologiesGmbH
  dmi.chassis.version: N/A
  dmi.ec.firmware.release: 7.6
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.07.11RTR2:bd06/14/2023:br7.11:efr7.6:svnSchenkerTechnologiesGmbH:pnXMGPRO(E23):pvrNotApplicable:rvnNB01:rnPD5x_7xSNC_SND_SNE:rvrNotApplicable:cvnSchenkerTechnologiesGmbH:ct10:cvrN/A:skuXPR15E23/XPR17E23:
  dmi.product.name: XMG PRO (E23)
  dmi.product.sku: XPR15E23 / XPR17E23
  dmi.product.version: Not Applicable
  dmi.sys.vendor: SchenkerTechnologiesGmbH

** Description changed:

- Pulsaudio craches on ubuntu 24.04 on my XMG PRO 23,
+ Pulsaudio craches on ubuntu 24.04 on laptop XMG PRO 23,
  
  Description:
  
  Realtek ALC1220, Speaker, Internal, No sound at all on either built in
  speakers, headphones or HDMI audio. Multiple reinstalls of alsa and
  others, speaker levels in settings are moving yet no sound created
  
  Solution was found for Ubuntu 22.04 in the comment of this bug report:
  
  https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2018134
  
  This solution doesn't work on ubuntu 24.04, is it related?
  
  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: pulseaudio 1:16.1+dfsg1-2ubuntu10
  ProcVersionSignature: Ubuntu 6.8.0-49.49-generic 6.8.12
  Uname: Linux 6.8.0-49-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.28.1-0ubuntu3.1
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: KDE
  Date: Fri Dec  6 07:55:20 2024
  InstallationDate: Installed on 2024-12-04 (1 days ago)
  InstallationMedia: Kubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 
(20240827)
  MachineType: SchenkerTechnologiesGmbH XMG PRO (E23)
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/14/2023
  dmi.bios.release: 7.11
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.07.11RTR2
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: PD5x_7xSNC_SND_SNE
  dmi.board.vendor: NB01
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: SchenkerTechnologiesGmbH
  dmi.chassis.version: N/A
  dmi.ec.firmware.release: 7.6
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.07.11RTR2:bd06/14/2023:br7.11:efr7.6:svnSchenkerTechnologiesGmbH:pnXMGPRO(E23):pvrNotApplicable:rvnNB01:rnPD5x_7xSNC_SND_SNE:rvrNotApplicable:cvnSchenkerTechnologiesGmbH:ct10:cvrN/A:skuXPR15E23/XPR17E23:
  dmi.product.name: XMG PRO (E23)
  dmi.product.sku: XPR15E23 / XPR17E23
  dmi.product.version: Not Applicable
  dmi.sys.vendor: SchenkerTechnologiesGmbH

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/2091146

Title:
  Pulsaudio craches on ubuntu 24.04, maybe related to this report:
  https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2018134

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  Pulsaudio craches on ubuntu 24.04 on laptop XMG PRO 23,

  Description:

  Realtek ALC1220, Speaker, Internal, No sound at all on either built in
  speakers, headphones or HDMI audio. Multiple reinstalls of alsa and
  others, speaker levels in settings are moving yet no sound created

  Solution was found for Ubuntu 22.04 in the comment of this bug report:

  https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2018134

  This solution doesn't work on ubuntu 24.04, is it related?

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: pulseaudio 1:16.1+dfsg1-2ubuntu10
  ProcVersionSignature: Ubuntu 6.8.0-49.49-generic 6.8.12
  Uname: Linux 6.8.0-49-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.28.1-0ubuntu3.1
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: KDE
  Date: Fri Dec  6 07:55:20 2024
  InstallationDate: Installed on 2024-12-04 (1 days ago)
  InstallationMedia: Kubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 
(20240827)
  MachineType: SchenkerTechnologiesGmbH XMG PRO (E23)
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/14/2023
  dmi.bios.release: 7.11
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.07.11RTR2
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: PD5x_7xSNC_SND_SNE
  dmi.board.vendor: NB01
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: SchenkerTechnologiesGmbH
  dmi.chassis.version: N/A
  dmi.ec.firmware.release: 7.6
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.07.11RTR2:bd06/14/2023:br7.11:efr7.6:svnSchenkerTechnologiesGmbH:pnXMGPRO(E23):pvrNotApplicable:rvnNB01:rnPD5x_7xSNC_SND_SNE:rvrNotApplicable:cvnSchenkerTechnologiesGmbH:ct10:cvrN/A:skuXPR15E23/XPR17E23:
  dmi.product.name: XMG PRO (E23)
  dmi.product.sku: XPR15E23 / XPR17E23
  dmi.product.version: Not Applicable
  dmi.sys.vendor: SchenkerTechnologiesGmbH

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