Public bug reported:

I recently upgraded from Ubuntu 22.04 to Ubuntu 24.04. Now whenever I
log in, sometimes I'll get a blank screen. It will only show the mouse
cursor as an X.

The problem seems to be intermittent. So far it's only happened to me
using X11.

My current workaround:

1. Open another terminal (e.g. Ctrl+Alt+F6)
2. Restart gdm3 (sudo systemctl restart gdm3)

This seems to be affecting many people, although I couldn't find an
existing bug: https://askubuntu.com/questions/1514757/issue-with-
ubuntu-24-04-black-screen-with-cursor-on-login

$ lsb_release -rd
No LSB modules are available.
Description:    Ubuntu 24.04.1 LTS
Release:        24.04

$ apt-cache policy gdm3
gdm3:
  Installed: 46.0-2ubuntu1
  Candidate: 46.0-2ubuntu1
  Version table:
 *** 46.0-2ubuntu1 500
        500 http://ca.archive.ubuntu.com/ubuntu noble/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: gdm3 46.0-2ubuntu1
ProcVersionSignature: Ubuntu 6.8.0-48.48-generic 6.8.12
Uname: Linux 6.8.0-48-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 26 14:54:33 2024
InstallationDate: Installed on 2020-04-24 (1677 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: gdm3
UpgradeStatus: Upgraded to noble on 2024-11-15 (11 days ago)
modified.conffile..etc.default.apport: [modified]
modified.conffile..etc.init.d.apport: [modified]
mtime.conffile..etc.default.apport: 2020-05-04T10:55:44.853443
mtime.conffile..etc.gdm3.custom.conf: 2022-09-08T08:54:17.642371
mtime.conffile..etc.init.d.apport: 2024-07-22T10:59:07

** Affects: gdm3 (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gdm3 in Ubuntu.
https://bugs.launchpad.net/bugs/2089709

Title:
  Intermittent blank screen after logging in on Ubuntu 24.04 with X11

Status in gdm3 package in Ubuntu:
  New

Bug description:
  I recently upgraded from Ubuntu 22.04 to Ubuntu 24.04. Now whenever I
  log in, sometimes I'll get a blank screen. It will only show the mouse
  cursor as an X.

  The problem seems to be intermittent. So far it's only happened to me
  using X11.

  My current workaround:

  1. Open another terminal (e.g. Ctrl+Alt+F6)
  2. Restart gdm3 (sudo systemctl restart gdm3)

  This seems to be affecting many people, although I couldn't find an
  existing bug: https://askubuntu.com/questions/1514757/issue-with-
  ubuntu-24-04-black-screen-with-cursor-on-login

  $ lsb_release -rd
  No LSB modules are available.
  Description:  Ubuntu 24.04.1 LTS
  Release:      24.04

  $ apt-cache policy gdm3
  gdm3:
    Installed: 46.0-2ubuntu1
    Candidate: 46.0-2ubuntu1
    Version table:
   *** 46.0-2ubuntu1 500
          500 http://ca.archive.ubuntu.com/ubuntu noble/main amd64 Packages
          100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: gdm3 46.0-2ubuntu1
  ProcVersionSignature: Ubuntu 6.8.0-48.48-generic 6.8.12
  Uname: Linux 6.8.0-48-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.28.1-0ubuntu3.1
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Nov 26 14:54:33 2024
  InstallationDate: Installed on 2020-04-24 (1677 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: gdm3
  UpgradeStatus: Upgraded to noble on 2024-11-15 (11 days ago)
  modified.conffile..etc.default.apport: [modified]
  modified.conffile..etc.init.d.apport: [modified]
  mtime.conffile..etc.default.apport: 2020-05-04T10:55:44.853443
  mtime.conffile..etc.gdm3.custom.conf: 2022-09-08T08:54:17.642371
  mtime.conffile..etc.init.d.apport: 2024-07-22T10:59:07

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/2089709/+subscriptions


-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to