Thank you for taking this bug on. If it was just a case of the snap taking a long time it would be tolerable, but in some scenarios it just hangs with the snap partially installed. This means the application isn't installed, and now installing it isn't possible without resetting snap to a consistent state.
So to answer your question of what a good user experience would be: 1. Ideally, the snap would just install regardless of whether apt or snap initiated it. If I do `snap install chromium-browser` it works, but `apt install chromium-browser` is hit and miss and takes considerably longer to the point of timing out after 20 minutes. It's unclear why this is so different when it appears that apt is just calling the snap installation? 2. If the apt installation of chromium-browser fails, it should do so in a way that the system doesn't now believe that it is installed, even though the snap isn't available to run. As a result, the user could simply try the installation again with the hope it succeeds the next time, without needing to figure out how to get their system back into a state where the installation can be reattempted. I haven't tested the proposed solution, but if it works then I feel giving the user prompts to deal with the issue appropriately is helpful, but really is just a workaround. Ideally users shouldn't need to take the steps mentioned and the package should handle it's own failure scenarios appropriately. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to chromium-browser in Ubuntu. https://bugs.launchpad.net/bugs/1886414 Title: the chromium snap takes a long time to install without visible user feedback, seems stuck Status in chromium-browser package in Ubuntu: In Progress Bug description: after an initial attemp to install where the progress got stuck at 20%, i rebooted as there were a bunch of other system updates that had been applied after a fresh isntall. Now chromium wont install dantheperson@danski:~$ sudo apt install chromium-browser Reading package lists... Done Building dependency tree Reading state information... Done The following packages will be upgraded: chromium-browser 1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. 1 not fully installed or removed. Need to get 48.4 kB of archives. After this operation, 164 kB of additional disk space will be used. Get:1 http://nz.archive.ubuntu.com/ubuntu focal-updates/universe amd64 chromium-browser amd64 81.0.4044.129-0ubuntu0.20.04.1 [48.4 kB] Fetched 48.4 kB in 0s (1,527 kB/s) Preconfiguring packages ... (Reading database ... 185728 files and directories currently installed.) Preparing to unpack .../chromium-browser_81.0.4044.129-0ubuntu0.20.04.1_amd64.deb ... => Installing the chromium snap ==> Checking connectivity with the snap store ==> Installing the chromium snap error: snap "chromium" has "install-snap" change in progress dpkg: error processing archive /var/cache/apt/archives/chromium-browser_81.0.4044.129-0ubuntu0.20.04.1_amd64.deb (--unpack): new chromium-browser package pre-installation script subprocess returned error exit status 10 Errors were encountered while processing: /var/cache/apt/archives/chromium-browser_81.0.4044.129-0ubuntu0.20.04.1_amd64.deb E: Sub-process /usr/bin/dpkg returned an error code (1) ProblemType: Package DistroRelease: Ubuntu 20.04 Package: chromium-browser 81.0.4044.129-0ubuntu0.20.04.1 ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44 Uname: Linux 5.4.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.3 AptOrdering: chromium-browser:amd64: Install NULL: ConfigurePending Architecture: amd64 CasperMD5CheckResult: skip Date: Mon Jul 6 23:39:11 2020 Dependencies: ErrorMessage: new chromium-browser package pre-installation script subprocess returned error exit status 10 InstallationDate: Installed on 2020-07-06 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal, 3.8.2-0ubuntu2 PythonDetails: N/A RelatedPackageVersions: dpkg 1.19.7ubuntu3 apt 2.0.2ubuntu0.1 SourcePackage: chromium-browser Title: package chromium-browser 81.0.4044.129-0ubuntu0.20.04.1 failed to install/upgrade: new chromium-browser package pre-installation script subprocess returned error exit status 10 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/chromium-browser/+bug/1886414/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
