Not sure this is helping, but might be a clue, I found the failed case, there is an error as below dbus log, seems it's trying to remove something but failed?
``` method call time=1730004294.636685 sender=:1.34 -> destination=org.freedesktop.DBus serial=1313 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=RemoveMatch string "type='signal',sender=':1.108',interface='org.gtk.Actions',member='Changed',path='/org/gnome/Settings/window/1'" error time=1730004294.636709 sender=org.freedesktop.DBus -> destination=:1.34 error_name=org.freedesktop.DBus.Error.MatchRuleNotFound reply_serial=1313 string "The given match rule wasn't found and can't be removed" ``` ** Attachment added: "dbus.txz" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2084015/+attachment/5831989/+files/dbus.txz -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/2084015 Title: gnome-shell has no response when plug-in unauthorized thunderbolt devices Status in OEM Priority Project: New Status in gnome-shell package in Ubuntu: New Bug description: On Dell Precision 5480. Plug a thunderbolt monitor with a thunderbolt storage concatenate to it to DUT's thunderbolt port, both thunderbolt devices are unauthorized. The gnome-shell has no response when I click any items on it or icon in Dock. If the thunderbolt devices are authorized, the operation works normally. ProblemType: Bug DistroRelease: Ubuntu 24.10 Package: gnome-shell 47.0-2ubuntu2 ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0 Uname: Linux 6.11.0-8-generic x86_64 ApportVersion: 2.30.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass Date: Wed Oct 9 15:59:17 2024 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'" b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST', 'Pardus']" b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]" b'org.gnome.mutter.keybindings' b'toggle-tiled-left' b'@as []' b'org.gnome.mutter.keybindings' b'toggle-tiled-right' b'@as []' InstallationDate: Installed on 2024-10-09 (0 days ago) InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241008) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=linux XDG_RUNTIME_DIR=<set> RelatedPackageVersions: mutter-common 47.0-1ubuntu4 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.30.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass DisplayManager: gdm3 DistroRelease: Ubuntu 24.10 GsettingsChanges: b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'" b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST', 'Pardus']" b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]" InstallationDate: Installed on 2024-10-09 (0 days ago) InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241008) Package: gnome-shell 47.0-2ubuntu2 PackageArchitecture: amd64 ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=linux XDG_RUNTIME_DIR=<set> ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0 RelatedPackageVersions: mutter-common 47.0-1ubuntu4 Tags: oracular Uname: Linux 6.11.0-8-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sudo users _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/2084015/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
